NHTSA Complaint #10230757 — 2004 CADILLAC CTS

TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT PURCHASED HER VEHICLE WITH NUMEROUS FAILURES. SHE STATED THAT THE RECALL REPAIR SHOULD HAVE BEEN PERFORMED PRIOR TO THE SALE OF THE VEHICLE. THE CONTACT EXPERIENCED SEVERAL ISSUES WITH THE FRONT END SUSPENSION, STEERING WHEEL SHAFT, AND REAR DIFFERENTIAL. SHE WAS INFORMED TO TAKE THE VEHICLE TO ANOTHER LOCATION BECAUSE IT WAS UNDER WARRANTY; HOWEVER, DUE TO THE NUMBER OF FAILURES, THE VEHICLE WAS NOT REPAIRED AT ALL. THE DEALER DOES NOT WANT THE CONTACT TO TRADE THE VEHICLE IN OR TAKE IT BACK. THE CONTACT BELIEVES THAT THE VEHICLE IS A LEMON. THE FAILURE MILEAGE WAS 34,000.