2025 CADILLAC CT5 — Problems, Recalls & Safety Data
5/5
Safety Rating
10
Owner Complaints
0
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2025 CADILLAC CT5
The 2025 CADILLAC CT5 has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 15 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (2 complaints), Unknown Or Other (2 complaints), and Electrical System (1 complaint).
Recalls for the 2025 CADILLAC CT5
There are no recalls on file with NHTSA for the 2025 CADILLAC CT5. No Active Recalls
Owner Complaints for the 2025 CADILLAC CT5
10 complaints have been filed with NHTSA for the 2025 CADILLAC CT5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I put up a rubber stop to test the emergency stop feature the car is equipped with. With car moving either forward in drive or backwards in reverse the car would not automatically stop before hitting this two foot high aid. A warning vibration is felt just before the car struck the device but the way I understand it in the owners manual the car should come to a complete emergency stop. This could endanger anyone or anything that the driver did not see while moving the car, i.e., a child on a tricycle for example.
I put up a rubber stop to test the emergency stop feature the car is equipped with. With car moving either forward in drive or backwards in reverse the car would not automatically stop before hitting this two foot high aid. A warning vibration is felt just before the car struck the device but the way I understand it in the owners manual the car should come to a complete emergency stop. This could endanger anyone or anything that the driver did not see while moving the car, i.e., a child on a tricycle for example.
Rough idle, reduced acceleration, engine failure requires engine/motor to be replaced. Only 4300 miles on car. Purchase date 6/21/2025. Failure10/25/2025.
I went to test drive this car on Saturday 9/27, and noticed that the rear view mirror--the actual mirror, not the video screen inside it--was vibrating/shaking immensely as I drove it. I told them I'd buy the car, but they have to fix the mirror. Tuesday 9/30 I bought the car, with the assurance that the mirror had been fixed. Apparently there's a screw that was loose. Upon leaving the dealership, I discovered that the shaking/vibrating hadn't gone away--it was merely diminished. I took the car back. We discovered another identical model and year of the car on the lot, and it exhibited the exact same problems. Initially the same screw was loose, but after fixing it that mirror also gave the same shaking/vibrating. We determined that this looks like an overall problem with this model and year, at the least, and the dealership didn't know what to do. I declined the car. This is a serious issue with rear visibility. The rear view mirror is almost unusable, and it's almost illness-inducing to see in action.
I just bought a new car 5 days ago, and after running 378 miles, it started to pull the cylinder. The after-sales service is still delaying the time. I don't know what to do, and Cadillac still doesn't give me a mobility scooter.
Safety Rating for the 2025 CADILLAC CT5
The 2025 CADILLAC CT5 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2025 CADILLAC CT5
General Motors, LLC has issued 15 technical service bulletins (TSBs) for the 2025 CADILLAC CT5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIC6646 — UNKNOWN OR OTHER
This PI was created to inform of the normal tire appearance with precision package V8V Tire RPO Q2Y.
PIC6615A — UNKNOWN OR OTHER
This PI communicates that the mirror puddle lamps may be inop and to reprogram the BCM with updated cals.
PIC6615 — UNKNOWN OR OTHER
This PI communicates that the mirror puddle lamps may be inop and the issue is under investigation.
PIT6411 — UNKNOWN OR OTHER
This information provides software update information for the K73 Telematics module to correct the symptoms described.
N252503990 — ENGINE
Customer Satisfaction Program - Certain vehicles listed above may have a condition in which the oil plug in the oil pan may not be seated properly. Dealers will inspect, and if necessary, press in the oil plug.
PIP6047A — UNKNOWN OR OTHER
This Preliminary information communicates the possibility of DTC p0011 p0014 P05CE p05CC being set as current or in history due to engine oil metal/debris contamination.
N252493910 — UNKNOWN OR OTHER
Customer Satisfaction Program - On certain vehicles listed above, the customer was mistakenly charged for carbon ceramic brakes. Although this option was included in a package, it appears the customer may have been charged separately as well. Dealers will provide the customer with a reimbursement check in the amount of...
A252495390 — ENGINE
Service Update. Certain vehicles may have a condition in which the oil plug in the oil pan may not be seated properly. Dealers will inspect, and if necessary, press in the oil plug.
22-NA-074 — ENGINE
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
PIP6039 — UNKNOWN OR OTHER
This Preliminary information communicates to dealers the P10BA is a software concern on this vehicle and engineering is working on a resolution for the condition.
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2025 CADILLAC CT5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC CT5
- 2020 CADILLAC CT5 — 50 complaints
- 2021 CADILLAC CT5 — 25 complaints
- 2022 CADILLAC CT5 — 8 complaints
- 2023 CADILLAC CT5 — 13 complaints
- 2024 CADILLAC CT5 — 2 complaints
- 2025 CADILLAC CT5 (current)
- 2026 CADILLAC CT5 — 5 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints