2023 CADILLAC CT5 — Problems, Recalls & Safety Data
5/5
Safety Rating
13
Owner Complaints
1
Recall
12
Service Bulletins
0
Investigations
Overview of the 2023 CADILLAC CT5
The 2023 CADILLAC CT5 has received a total of 13 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE. 12 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (5 complaints), Air Bags (1 complaint), and Electrical System (1 complaint).
Recalls for the 2023 CADILLAC CT5
NHTSA has recorded 5 recalls for the 2023 CADILLAC CT5, potentially affecting up to 3,700,540 vehicles.
Recall 22V903000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
| 740,108 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at...
View full details →Recall 22V903000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
| 740,108 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at...
View full details →Recall 22V903000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
| 740,108 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at...
View full details →Recall 22V903000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
| 740,108 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at...
View full details →Recall 22V903000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
| 740,108 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at...
View full details →Owner Complaints for the 2023 CADILLAC CT5
13 complaints have been filed with NHTSA for the 2023 CADILLAC CT5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 1 | 0 | 1 | 0 |
| Lane Departure Warning | 1 | 1 | 0 | 1 | 0 |
| Steeringhydraulic Power Assistpower Steering Fluid | 1 | 1 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 1 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Driver Door continue to not open. You must remove key cover off handle and manually open door with key or roll down all windows with Keyfob to reach in to open doors
The valve body in the ten speed transmission failed while driving. The transmission did a rough shift and a message popped up on the display saying that power has been reduced along with the check engine light illuminating. The transmission reduced usable gears to prevent damage. I was a hazard on the road way due to not being able to get up to the posted speed limit. The car is at Harvey Cadillac (the dealership I purchased the car from) and I have been told GM is going to replace the transmission under warranty.
I purchased a 2023 Cadillac CT5 from a Cadillac dealership in Cleveland, Ohio on June 24th, 2025 with slightly under 18K miles. On July 30th, I took the car to a local Cadillac dealer due to on a few occasions, while driving down the highway, the car went into "decreased acceleration, drive with care". The service department said the Cadillac had over 90k recalls for the transmission body valve and the backlog for the part was significant, in some cases I read over a year. I hadn't even made one payment yet, and now it's in the shop for who knows how long. Shouldn't the consumer be protected? I was not made aware of any recalls, and the dealership is denying any wrong doing since the carfax report was clean. This is not ok. I am requesting a buy back, but may need to involve legal counsel.
The lane departure didn’t work as expected to avoid a crash. I was hurt and bruised due to the air bags never deployed after hit on right wheel number flew off causing my to go into 5 guard rails . The whole front end was destroyed into pieces “no airbags” I’m lucky to be alive. It was inspected by police and my insurance company consider it total loss.nothing before or after the impact
The lane departure didn’t work as expected to avoid a crash. I was hurt and bruised due to the air bags never deployed after hit on right wheel number flew off causing my to go into 5 guard rails . The whole front end was destroyed into pieces “no airbags” I’m lucky to be alive. It was inspected by police and my insurance company consider it total loss.nothing before or after the impact
Safety Rating for the 2023 CADILLAC CT5
The 2023 CADILLAC CT5 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 CADILLAC CT5
General Motors, LLC has issued 12 technical service bulletins (TSBs) for the 2023 CADILLAC CT5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
25-NA-087 — ELECTRICAL SYSTEM
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
PIC6536A — STEERING
This Preliminary information communicates to the technicians some additional diagnostic steps to perform if they encounter a no crank condition and/or loss of power steering.
N242484740 — ENGINE
Special Coverage - Certain vehicles may have a condition that could cause the evaporative emissions purge pump to fail. If this condition occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, and a diagnostic trouble code will set. Dealers are to replace the Evaporative Emissions Purge Pump as necessary....
PIP6007 — ENGINE
This Preliminary information communicates the potential for dtc P2B81 to be set as current or in history due to increased friction in the wastegate valve.
24-NA-146 — ELECTRICAL SYSTEM
This service bulletin provides a procedure for Improved NVH and Knock Detection Diagnostics Available through ECM Software Download.
23-NA-084 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
This service bulletin provides repair information to correct a customer concern of a Blue Hourglass and No Gridlines on Radio Rear View Camera Display While in Reverse.
23-NA-210 — ELECTRICAL SYSTEM
This bulletin provides a procedure to perform a diagnostic check to verify if DTCs P18AE and/or P0700 Set returns when reset and to clear the codes and validate code does not set again.
N232408660 — ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
Customer Satisfaction Program - Certain vehicles may have been built with the incorrect shift control knob. Dealers are to replace the incorrect leather shift control knob with the correct suede shift control knob.
09-06-04-026X — ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
23-NA-109 — AIR BAGS
This service bulletin provides a procedure to correct a customer concern of Service Restraint System and/or Airbag Readiness Message Displayed - DTCs B15DF / B15E3.
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2023 CADILLAC CT5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC CT5
- 2020 CADILLAC CT5 — 50 complaints
- 2021 CADILLAC CT5 — 25 complaints
- 2022 CADILLAC CT5 — 8 complaints
- 2023 CADILLAC CT5 (current)
- 2024 CADILLAC CT5 — 2 complaints
- 2025 CADILLAC CT5 — 10 complaints
- 2026 CADILLAC CT5 — 5 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints