2017 BUICK ENVISION Seats Problems

2 NHTSA complaints on file

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Seats Issues in the 2017 BUICK ENVISION

2 seats complaints have been filed with NHTSA for the 2017 BUICK ENVISION. Of these, 0 involved a crash, 1 involved a fire, and 0 resulted in injury.

2
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths

All Seats Complaints

#11640965 | Fire
I used the remote start on my key fob to warm up the vehicle before work. About 10 minutes later, I went to my vehicle to leave, I noticed the car was on fire. I opened the door and saw that the driver seat was on fire. I ran inside the house to get cups of water to put the fire out. Looks like the seat warmer on the driver side failed and ignited the leather seat. My life was at risk since a fire ensued. I was put in danger by having to put the fire out myself before it caused further damage. Also breathing in the fumes of the leather was a potential danger. The problem has not been reproduced. The car is currently at the dealership to be further inspected. No warning signs came up before the fire. No police reports were filed
#11156826 |
WHEN VEHICLE DOES AUTOMATIC SOFTWARE UPDATES FROM GM, IT "BLOWS UP" THE PERSONALIZATION MENU. I AM IN PHYSICAL THERAPY NOW FROM CAR SEAT THAT AUTOMATICALLY WENT TO POSITION 1 WHEN I OPENED CAR DOOR. EASY EXIT HAD BEEN TURNED ON BY UPDATE. I HAD IT TURNED OFF BECAUSE IT NEVER WORKED RIGHT WITH MEMORY SEATS. NOW AFTER ANOTHER UPDATE AND MENU WAS SKEWED AGAIN. EASY EXIT TURNED BACK ON AS WELL AS SEAT HEATERS ON START UP. BOTH HAD BEEN TURNED OFF IN MENU.
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