2020 BUICK ENCORE GX — Problems, Recalls & Safety Data
4/5
Safety Rating
102
Owner Complaints
2
Recalls
57
Service Bulletins
0
Investigations
Overview of the 2020 BUICK ENCORE GX
The 2020 BUICK ENCORE GX has received a total of 102 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND, SERVICE BRAKES. 57 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Service Brakes (19 complaints), Unknown Or Other (16 complaints), and Power Train (14 complaints).
Recalls for the 2020 BUICK ENCORE GX
NHTSA has recorded 2 recalls for the 2020 BUICK ENCORE GX, potentially affecting up to 139,077 vehicles.
Recall 21V440000 — EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
| 135,400 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.
Consequence: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
Remedy: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact...
View full details →Recall 20V588000 — SERVICE BRAKES
| 3,677 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Consequence: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at...
View full details →Owner Complaints for the 2020 BUICK ENCORE GX
102 complaints have been filed with NHTSA for the 2020 BUICK ENCORE GX. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 19 | 3 | 0 | 1 | 0 |
| Unknown Or Other | 16 | 0 | 0 | 0 | 0 |
| Power Train | 14 | 0 | 0 | 0 | 0 |
| Electrical System | 13 | 0 | 0 | 0 | 0 |
| Engine | 11 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 5 | 1 | 0 | 0 | 0 |
| Steering | 4 | 1 | 0 | 0 | 0 |
| Air Bags | 3 | 2 | 0 | 2 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingenginegasolineturbosupercharger | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicfoundation Componentsdisccaliper | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My 2020 Buick Encore GX is showing a message with accompanying ding ding sounds "Shift to Park" after I put my car in park. This malfunction will not allow the car to be locked. I see there are many complaints and lawsuits that GM has not attended to. How do we get GM to initiate a recall on something they are and were well aware of.
My 2020 Buick Encore GX is showing a message with accompanying ding ding sounds "Shift to Park" after I put my car in park. This malfunction will not allow the car to be locked. I see there are many complaints and lawsuits that GM has not attended to. How do we get GM to initiate a recall on something they are and were well aware of.
2020 Buick Encore GX; pulling out of a service station, my check engine light illuminated, and message on cluster stated: Engine Power Reduced. I loss throttle response for accelerating. Accelerator pedal was pushed to the floor and no acceleration. Vehicle entered limp mode. Drove 15 miles from service station to my home, in limp mode, unable to accelerate. Called a technician mechanic who check for Diagnostic Trouble Codes; DTC P0299 Turbocharge/Supercharge "A" Under boost condition; is Confirmed, Pending, and Permanent code. Loss of power to Power Train, unable to accelerate.
2020 Buick Encore GX; pulling out of a service station, my check engine light illuminated, and message on cluster stated: Engine Power Reduced. I loss throttle response for accelerating. Accelerator pedal was pushed to the floor and no acceleration. Vehicle entered limp mode. Drove 15 miles from service station to my home, in limp mode, unable to accelerate. Called a technician mechanic who check for Diagnostic Trouble Codes; DTC P0299 Turbocharge/Supercharge "A" Under boost condition; is Confirmed, Pending, and Permanent code. Loss of power to Power Train, unable to accelerate.
SHIFT INTO PARK WARNING WHEN CAR IS IN PARK
Safety Rating for the 2020 BUICK ENCORE GX
The 2020 BUICK ENCORE GX received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 BUICK ENCORE GX
General Motors, LLC has issued 57 technical service bulletins (TSBs) for the 2020 BUICK ENCORE GX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIP5975B — UNKNOWN OR OTHER
This PI advises to get a session log for transmissions with broken chains
N232407740-02 — ENGINE
Special Coverage. Certain 2020 model year Buick Encore GX vehicles, equipped with a 1.2L engine, may have a condition that could cause the turbocharger to fail. If this condition occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, and a diagnostic trouble code will set. Additionally, a message may...
PIP5929F — UNKNOWN OR OTHER
This Preliminary information communicates to the dealers diagnostic tips related to MIL on with P219A.
PIP5958A — UNKNOWN OR OTHER
This Preliminary information communicates the process for recording transmission noises using the PicoScope For review
PIP5975A — POWER TRAIN
This Preliminary information communicates information on what dealer technicians should due if they encounter a broken chain on a CVT transmission
20-NA-121 — WHEELS
This service bulletin provides a procedure to locate and fix a possible leak in the roof area due to missing sealant to correct customer concerns of Various Electrical Issues, No Start, Stall, Brake Lamp Not Off, Radio Inoperative, Remote Key Inoperative, Malfunction Indicator Lamp (MIL) Illuminated with Possible DTCs.
23-NA-104 — ELECTRICAL SYSTEM
This technical bulletin provides a procedure to correct the condition of Service All-Wheel Drive System Messages Displayed with Rear Drive Motor DTC C0095 Set.
n232407740-01 — UNKNOWN OR OTHER
Special Coverage - Certain 2020 model year Buick Encore GX vehicles, equipped with a 1.2L engine, may have a condition that could cause the turbocharger to fail. If this condition occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, and a diagnostic trouble code will set. Additionally, a message...
n232407740-01 — ENGINE AND ENGINE COOLING
Special Coverage - Certain 2020 model year Buick Encore GX vehicles, equipped with a 1.2L engine, may have a condition that could cause the turbocharger to fail. If this condition occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, and a diagnostic trouble code will set. Additionally, a message...
PIP5819B — POWER TRAIN
This Preliminary information communicates inspection and/or needed repairs for DTC P2714 on a VT40 CVT transmission
Showing 10 of 57 technical service bulletins.
NHTSA Investigations for the 2020 BUICK ENCORE GX
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BUICK ENCORE GX
- 2020 BUICK ENCORE GX (current)
- 2021 BUICK ENCORE GX — 53 complaints
- 2022 BUICK ENCORE GX — 31 complaints
- 2023 BUICK ENCORE GX — 36 complaints
- 2024 BUICK ENCORE GX — 29 complaints
- 2025 BUICK ENCORE GX — 8 complaints
Other BUICK Models
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