2021 BUICK ENCLAVE — Problems, Recalls & Safety Data
5/5
Safety Rating
24
Owner Complaints
2
Recalls
19
Service Bulletins
0
Investigations
Overview of the 2021 BUICK ENCLAVE
The 2021 BUICK ENCLAVE has received a total of 24 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW:CURTAIN, AIR BAGS:SENSOR:FRONTAL IMPACT. 19 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Service Brakes (6 complaints), Electrical System (4 complaints), and Unknown Or Other (3 complaints).
Recalls for the 2021 BUICK ENCLAVE
NHTSA has recorded 2 recalls for the 2021 BUICK ENCLAVE, potentially affecting up to 95 vehicles.
Recall 22V210000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 89 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
Consequence: Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.
Remedy: Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number...
View full details →Recall 21V472000 — AIR BAGS:SENSOR:FRONTAL IMPACT
| 6 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2021 Chevrolet Traverse and Buick Enclave vehicles. During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment.
Consequence: Air bags that do not deploy as intended can increase the risk of injury.
Remedy: Dealers will update the air bag calibration software, free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Buick customer service at 1-800-521-7300. GM's number for this recall is...
View full details →Owner Complaints for the 2021 BUICK ENCLAVE
24 complaints have been filed with NHTSA for the 2021 BUICK ENCLAVE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 6 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagestailgatelatch | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Problem: The back hatch or trunk door pops open randomly on its own, many times a day. In a parking lot once. It hasn't happened while I've been driving. Safety issue because if it were to open while in public and a person wasn't in the vehicle, then anyone could enter the vehicle and theft could occur. Yes, the vehicle is available for inspection. A service center confirmed that it's the switch in the back hatch. No, the vehicle hasn't been inspected by manufacturer, police, or insurance. No, there haven't been any warning lights with this issue.
The catalytic converter has been replaced 3 times. The flex pipes has been repaired and replaced 4 times and the exhaust pipes has been welded on 5 times. The back tail pipe fail off while driving and had to be welded. The exhaust on this vehicle has given me many problems.
The contact owns a 2021 Buick Enclave. The contact stated while driving at an undisclosed speed, the tailgate latch independently unlocked. The contact stated the failure had occurred several times. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for an inspection and diagnostic testing. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 39,700.
The contact owns a 2021 Buick Enclave. The contact stated that the door locks intermittently failed to operate as needed. The contact stated that the doors had failed to lock and unlock as needed. The contact stated that the failure mostly occurred after it had rained. The contact related the failure to the Manufacturer's Communication Number: 10211091. The dealer was notified of the failure and provided a cost for the diagnostic test and repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 62,188.
The contact owns a 2021 Buick Enclave. The contact stated that the door locks intermittently failed to operate as needed. The contact stated that the doors had failed to lock and unlock as needed. The contact stated that the failure mostly occurred after it had rained. The contact related the failure to the Manufacturer's Communication Number: 10211091. The dealer was notified of the failure and provided a cost for the diagnostic test and repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 62,188.
Safety Rating for the 2021 BUICK ENCLAVE
The 2021 BUICK ENCLAVE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2021 BUICK ENCLAVE
General Motors, LLC has issued 19 technical service bulletins (TSBs) for the 2021 BUICK ENCLAVE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
24-NA-003 — STRUCTURE:BODY
This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative.
N222385510 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Special Coverage - certain vehicles may have a condition that could cause the mounting bracket on the front exhaust pipe to separate from the pipe. If this condition occurs, a hole may develop in the exhaust pipe at the bracket location, and a rattling or increased exhaust noise may be...
PIT5856A — ELECTRICAL SYSTEM
This Preliminary information communicates that a customer may experience the radio display screen flickering or blacking out when moving the up/down switch on the passenger seat. The technician is advised that engineering is working on a repair and that no repairs should be made to the vehicle at this time.
PIE0696 — ELECTRICAL SYSTEM
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the front door harness connector X500 and/or X600 that results in the door locks to be inoperative.
N212351800 — STRUCTURE
Customer Satisfaction Program. Certain vehicles may have an open hem flange on the driverâs rear side wheelhouse. Dealers are to apply the missing sealer on the driverâs side rear wheelhouse.
N212351800 — WHEELS
Customer Satisfaction Program. Certain vehicles may have an open hem flange on the driverâs rear side wheelhouse. Dealers are to apply the missing sealer on the driverâs side rear wheelhouse.
N212351810 — WHEELS
Customer Satisfaction Program - Certain vehicles may have a condition where both rear wheelhouse flanges have missing sealer. Dealers are to apply the missing sealer
N212351810 — STRUCTURE
Customer Satisfaction Program - Certain vehicles may have a condition where both rear wheelhouse flanges have missing sealer. Dealers are to apply the missing sealer
N212351811 — STRUCTURE
Customer Satisfaction Program - certain vehicles may have a condition where both rear wheelhouse and the driver side hem flange have missing sealer. Dealers are to apply the missing sealer.
N212351811 — WHEELS
Customer Satisfaction Program - certain vehicles may have a condition where both rear wheelhouse and the driver side hem flange have missing sealer. Dealers are to apply the missing sealer.
Showing 10 of 19 technical service bulletins.
NHTSA Investigations for the 2021 BUICK ENCLAVE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BUICK ENCLAVE
- 2016 BUICK ENCLAVE — 151 complaints
- 2017 BUICK ENCLAVE — 197 complaints
- 2018 BUICK ENCLAVE — 81 complaints
- 2019 BUICK ENCLAVE — 60 complaints
- 2020 BUICK ENCLAVE — 50 complaints
- 2021 BUICK ENCLAVE (current)
- 2022 BUICK ENCLAVE — 18 complaints
- 2023 BUICK ENCLAVE — 21 complaints
- 2024 BUICK ENCLAVE — 9 complaints
- 2025 BUICK ENCLAVE — 34 complaints
- 2026 BUICK ENCLAVE — 0 complaints
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- BUICK RENDEZVOUS — 1,795 total complaints
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- BUICK ENCORE — 846 total complaints