2019 BUICK CASCADA — Problems, Recalls & Safety Data
5/5
Safety Rating
5
Owner Complaints
0
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2019 BUICK CASCADA
The 2019 BUICK CASCADA has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 2 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Structure (3 complaints), Engine (1 complaint), and Power Train (1 complaint).
Recalls for the 2019 BUICK CASCADA
There are no recalls on file with NHTSA for the 2019 BUICK CASCADA. No Active Recalls
Owner Complaints for the 2019 BUICK CASCADA
5 complaints have been filed with NHTSA for the 2019 BUICK CASCADA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structure | 3 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2019 Buick Cascada. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power. In addition, the transmission and engine failure warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were out of stock and on back order. The contact was informed that the repair was not covered under warranty, and the vehicle was 100 miles over the warranty limitation. The contact researched and stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 50,100.
The contact owns a 2019 Buick Cascada. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power. In addition, the transmission and engine failure warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were out of stock and on back order. The contact was informed that the repair was not covered under warranty, and the vehicle was 100 miles over the warranty limitation. The contact researched and stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 50,100.
The contact owns a 2019 Buick Cascada. The contact stated that the convertible top rear glass had significantly detached from the top cover material. The vehicle was taken to the dealer, where it was determined that the entire convertible top needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 17-NA-216 (Convertible Top Back Glass Separation from Top Cover Material). The manufacturer was notified of the failure. The failure mileage was approximately 50,500.
The contact owns a 2019 Buick Cascada. The contact stated that the rear windshield was separating from the convertible top plastic frame. The contact stated that the rear glass was pushing upward and out of the frame. The contact had called a dealer and discussed the failure and was advised that the manufacturer had issued Technical Service Bulletin: 17-NA-216 for the separation of the rear glass of the convertible top. The contact was advised by the service department that the repair would not be performed by the dealer. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 53,000.
The contact owns a 2019 Buick Cascada. The contact stated while driving at an undisclosed speed during a rainstorm, water started entering the vehicle through the rear windshield. The contact stated that the rear windshield was separating from the seal. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear window sealant, allowing the rear window to separate from the top material. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin Number: 17-NA-216. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.
Safety Rating for the 2019 BUICK CASCADA
The 2019 BUICK CASCADA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2019 BUICK CASCADA
General Motors, LLC has issued 2 technical service bulletins (TSBs) for the 2019 BUICK CASCADA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
N232395320 — ENGINE AND ENGINE COOLING
Some vehicles may have a condition where cracks can develop in the diaphragm of the Positive Crankcase Ventilation (PCV) pressure regulator valve. This valve is a part of the engine camshaft cover. If this were to occur, excess air could be drawn into the engine intake. As a result, the...
17NA216 — VISIBILITY
This technical bulletin provides repair information to correct a customer concern of the convertible top back glass separating from top cover material.
NHTSA Investigations for the 2019 BUICK CASCADA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BUICK CASCADA
- 2016 BUICK CASCADA — 31 complaints
- 2017 BUICK CASCADA — 14 complaints
- 2018 BUICK CASCADA — 9 complaints
- 2019 BUICK CASCADA (current)
Other BUICK Models
- BUICK LESABRE — 4,864 total complaints
- BUICK REGAL — 4,444 total complaints
- BUICK ENCLAVE — 3,194 total complaints
- BUICK LACROSSE — 2,882 total complaints
- BUICK CENTURY — 2,393 total complaints
- BUICK PARK AVENUE — 1,880 total complaints
- BUICK RENDEZVOUS — 1,795 total complaints
- BUICK LUCERNE — 1,322 total complaints