2025 BMW IX — Problems, Recalls & Safety Data

Driver was in parking space/nearly fully parked (her foot was on the brake coming to a full stop and about to place the car in park), when the car’s self drive function or cruise control engaged on its own. It then rolled up the hill, and into the trees. Thankfully no one was hurt (3 people in the car - 2 adults and 1 child) and the car stopped while leaning on a tree, otherwise it would have rolled over. She never uses cruise control, nor any of the self drive functions on the car at all. In her words, the car was “unstoppable”. The speed of the car at that time was a near crawl into the space, ready for a full stop. When the self drive/cruise control engaged, the car jumped over the curve in front of the parking space on its own. No button was pressed by the driver, nor should any self drive feature of the car engage while the car was nearly parked. Additionally, while manually parking, the 360 degree parking camera was on, yet the car still engaged in self drive. Luckily, no other person nor vehicle was in front of the car when this happened. There was a post collision warning light (note, the airbags did not deploy), but we have asked the certified collision center to review the alerts to confirm what may have triggered. The BMW app never showed that the car was in a collision, and to-date still does not. The car is now with the collision center for an estimate (via insurance company), and the process has already started with BMW Consumer Affairs regarding safety issues with this automobile. We have also formally requested that BMW downloads all information regarding the collision from the Event Data Recorder (EDR). The police was not involved in the incident, since no one was injured. NHTSA indicates there have been similar incidents/recalls reported for the BMW IX from 2022 -2024 models, but no recall for the 2025 model - although the incidents are also reported for this model. We are concerned over the the safety of this car moving forward.

Driver was in parking space/nearly fully parked (her foot was on the brake coming to a full stop and about to place the car in park), when the car’s self drive function or cruise control engaged on its own. It then rolled up the hill, and into the trees. Thankfully no one was hurt (3 people in the car - 2 adults and 1 child) and the car stopped while leaning on a tree, otherwise it would have rolled over. She never uses cruise control, nor any of the self drive functions on the car at all. In her words, the car was “unstoppable”. The speed of the car at that time was a near crawl into the space, ready for a full stop. When the self drive/cruise control engaged, the car jumped over the curve in front of the parking space on its own. No button was pressed by the driver, nor should any self drive feature of the car engage while the car was nearly parked. Additionally, while manually parking, the 360 degree parking camera was on, yet the car still engaged in self drive. Luckily, no other person nor vehicle was in front of the car when this happened. There was a post collision warning light (note, the airbags did not deploy), but we have asked the certified collision center to review the alerts to confirm what may have triggered. The BMW app never showed that the car was in a collision, and to-date still does not. The car is now with the collision center for an estimate (via insurance company), and the process has already started with BMW Consumer Affairs regarding safety issues with this automobile. We have also formally requested that BMW downloads all information regarding the collision from the Event Data Recorder (EDR). The police was not involved in the incident, since no one was injured. NHTSA indicates there have been similar incidents/recalls reported for the BMW IX from 2022 -2024 models, but no recall for the 2025 model - although the incidents are also reported for this model. We are concerned over the the safety of this car moving forward.

Driver was in parking space/nearly fully parked (her foot was on the brake coming to a full stop and about to place the car in park), when the car’s self drive function or cruise control engaged on its own. It then rolled up the hill, and into the trees. Thankfully no one was hurt (3 people in the car - 2 adults and 1 child) and the car stopped while leaning on a tree, otherwise it would have rolled over. She never uses cruise control, nor any of the self drive functions on the car at all. In her words, the car was “unstoppable”. The speed of the car at that time was a near crawl into the space, ready for a full stop. When the self drive/cruise control engaged, the car jumped over the curve in front of the parking space on its own. No button was pressed by the driver, nor should any self drive feature of the car engage while the car was nearly parked. Additionally, while manually parking, the 360 degree parking camera was on, yet the car still engaged in self drive. Luckily, no other person nor vehicle was in front of the car when this happened. There was a post collision warning light (note, the airbags did not deploy), but we have asked the certified collision center to review the alerts to confirm what may have triggered. The BMW app never showed that the car was in a collision, and to-date still does not. The car is now with the collision center for an estimate (via insurance company), and the process has already started with BMW Consumer Affairs regarding safety issues with this automobile. We have also formally requested that BMW downloads all information regarding the collision from the Event Data Recorder (EDR). The police was not involved in the incident, since no one was injured. NHTSA indicates there have been similar incidents/recalls reported for the BMW IX from 2022 -2024 models, but no recall for the 2025 model - although the incidents are also reported for this model. We are concerned over the the safety of this car moving forward.

My 2025 BMW iX xDrive50 has experienced three separate random shutdown events while driving in active traffic. These shutdowns occurred without warning and caused sudden loss of vehicle functionality. One of these shutdowns resulted in a rear-end collision. The vehicle has been brought to BMW of Carlsbad three separate times. Each time, the dealership stated no defect could be found and blamed the driver for “user settings.” A BMW of Carlsbad service advisor later sent written messages stating that BMW software can crash and shut off the vehicle and that normal phone contact data (such as emojis in phone contacts) can cause the system to crash and shut the vehicle off. Customers were instructed to change normal phone usage and re-pair phones to avoid shutdowns. Despite software updates, the vehicle continues to generate shutdown warnings. A vehicle that can randomly shut down while driving constitutes a serious safety defect.

My 2025 BMW iX xDrive50 has experienced three separate random shutdown events while driving in active traffic. These shutdowns occurred without warning and caused sudden loss of vehicle functionality. One of these shutdowns resulted in a rear-end collision. The vehicle has been brought to BMW of Carlsbad three separate times. Each time, the dealership stated no defect could be found and blamed the driver for “user settings.” A BMW of Carlsbad service advisor later sent written messages stating that BMW software can crash and shut off the vehicle and that normal phone contact data (such as emojis in phone contacts) can cause the system to crash and shut the vehicle off. Customers were instructed to change normal phone usage and re-pair phones to avoid shutdowns. Despite software updates, the vehicle continues to generate shutdown warnings. A vehicle that can randomly shut down while driving constitutes a serious safety defect.