2023 BMW IX — Problems, Recalls & Safety Data
N/A
Safety Rating
54
Owner Complaints
12
Recalls
28
Service Bulletins
0
Investigations
Overview of the 2023 BMW IX
The 2023 BMW IX has received a total of 54 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 13 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE, ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT. 28 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Air Bags (12 complaints), Unknown Or Other (9 complaints), and Electrical System (6 complaints).
Recalls for the 2023 BMW IX
NHTSA has recorded 13 recalls for the 2023 BMW IX, potentially affecting up to 129,917 vehicles.
Recall 25V470000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 136 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Consequence: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact...
View full details →Recall 25V395000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
| 71,286 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V449000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
| 69 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
Consequence: An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V409000 — VEHICLE SPEED CONTROL:CRUISE CONTROL
| 11,180 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Consequence: A sudden increase in vehicle speed can increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V295000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 31 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V079000 — AIR BAGS:FRONTAL
| 15,803 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.
Consequence: A driver's air bag that does not deploy as intended during a crash increases the risk of injury.
Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V026000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 3,431 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements...
Consequence: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V026000 — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 3,431 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements...
Consequence: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 22V944000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
| 14,086 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
Consequence: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 22V541000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 367 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.
Consequence: A short-circuit in a high voltage battery increases the risk of a fire.
Remedy: Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of...
View full details →Recall 22V741000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM
| 1 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.
Consequence: The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.
Remedy: A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners...
View full details →Recall 22V483000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 6,930 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the...
Consequence: A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.
Remedy: Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 22V240000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
| 3,166 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.
Consequence: An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.
Remedy: Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Owner Complaints for the 2023 BMW IX
54 complaints have been filed with NHTSA for the 2023 BMW IX. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 12 | 2 | 0 | 0 | 0 |
| Unknown Or Other | 9 | 5 | 0 | 1 | 0 |
| Electrical System | 6 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 5 | 5 | 0 | 1 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 3 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 3 | 3 | 0 | 5 | 0 |
| Back Over Prevention Warnings | 2 | 2 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 2 | 2 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 1 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. The incident occurred around September 1, 2025. The vehicle exhibited behavior inconsistent with normal operation. BMW’s response relies on undisclosed internal data and post-incident testing that does not recreate the event conditions. I am requesting NHTSA review this matter, including BMW’s refusal to disclose vehicle data relevant to potential safety defects involving throttle, braking, Auto-Hold, or software-controlled torque systems.
I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. The incident occurred around September 1, 2025. The vehicle exhibited behavior inconsistent with normal operation. BMW’s response relies on undisclosed internal data and post-incident testing that does not recreate the event conditions. I am requesting NHTSA review this matter, including BMW’s refusal to disclose vehicle data relevant to potential safety defects involving throttle, braking, Auto-Hold, or software-controlled torque systems.
I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. The incident occurred around September 1, 2025. The vehicle exhibited behavior inconsistent with normal operation. BMW’s response relies on undisclosed internal data and post-incident testing that does not recreate the event conditions. I am requesting NHTSA review this matter, including BMW’s refusal to disclose vehicle data relevant to potential safety defects involving throttle, braking, Auto-Hold, or software-controlled torque systems.
Incident Date: August 20, 2025 Vehicle: BMW iX (2023 BMW iX XDrive 50 VIN - [XXX] ) On August 20, 2025, I was driving my BMW iX during heavy rain when the vehicle suddenly lost control and hydroplaned. Despite my efforts to steer and brake carefully, the vehicle skidded and hit the divider three times. Shockingly, none of the airbags deployed during the impact. I have experienced repeated traction and stability issues with this vehicle during rainy conditions, even while driving at low speeds. Both my husband and I have noticed that the car tends to hydroplane and lose grip on wet roads much more easily than other vehicles we have driven. I am very concerned that the BMW iX may have a serious design or safety flaw affecting its handling and stability in wet weather, as well as a potential defect with the airbag deployment system. I strongly urge BMW and the NHTSA to investigate this issue to prevent future accidents and ensure consumer safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end collision and lots of damage to my car. Not hurt nor were others but certainly could have been.
Safety Rating for the 2023 BMW IX
NHTSA has not yet tested the 2023 BMW IX in its New Car Assessment Program.
Technical Service Bulletins for the 2023 BMW IX
BMW of North America, LLC has issued 28 technical service bulletins (TSBs) for the 2023 BMW IX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
B511325 — STRUCTURE:BODY
There are two possible situations: When opening either the front and/or rear door, the door window glass does not lower (short drop). When closing either the front and/or rear door, the door window glass does not roll up into the seal but rests outsidethe seal.
B640825 — ELECTRICAL SYSTEM
A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxiliary heater, utilized for the vehicle interior.
B653324 — LANE DEPARTURE: ASSIST
Customer may complain that the hands-free option with SA 5AX – “Highway Assistant” can no longer beactivated.
B641324 — ENGINE
Quality checks have determined that the coolant changeover valve may develop a coolant leak under verylow outside temperatures (significantly lower than 32º F (0 C)).
B640724 — ENGINE
Quality checks have determined that the coolant changeover valve may develop a coolant leak under ver ylow outside temperatures (significantly lower than 32º F (0 C)).
B650824 — ELECTRICAL SYSTEM
After installing software I020-24-03-500 or higher, the head unit incorrectly assumes that the telematics module is off-line or not installed. This causes the head unit to ignore GPS positioning data.
B320124 — STEERING
When starting, a Check Control message will be displayed (âÂÂSteering behavior. Drive slowly and have this checked by the nearest Service ProviderâÂÂ) with a noticeable reduction in power steering support when maneuvering.
B520224 — AIR BAGS
The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 âÂÂDriver restraint systemâ CCM 109 âÂÂPassenger restraint systemâÂÂ
B520224 — SEATS
The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 âÂÂDriver restraint systemâ CCM 109 âÂÂPassenger restraint systemâÂÂ
B611324 — ELECTRICAL SYSTEM
BMW AG has issued a Delivery Stop (effective March 21, 2024) on certain Model Year 2023 - 2024 BMW vehicles that were produced between September 24, 2022, and December 14, 2023.
Showing 10 of 28 technical service bulletins.
NHTSA Investigations for the 2023 BMW IX
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BMW IX
- 2021 BMW IX — 0 complaints
- 2022 BMW IX — 48 complaints
- 2023 BMW IX (current)
- 2024 BMW IX — 55 complaints
- 2025 BMW IX — 15 complaints