2014 BMW 428XI — Problems, Recalls & Safety Data
N/A
Safety Rating
7
Owner Complaints
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2014 BMW 428XI
The 2014 BMW 428XI has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. The most commonly reported problems involve the Electrical System (1 complaint), Engine (1 complaint), and Exterior Lighting (1 complaint).
Recalls for the 2014 BMW 428XI
NHTSA has recorded 1 recall for the 2014 BMW 428XI, potentially affecting up to 18,054 vehicles.
Recall 15V189000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 18,054 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles....
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Owner Complaints for the 2014 BMW 428XI
7 complaints have been filed with NHTSA for the 2014 BMW 428XI. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
CAR WAS STATIONARY THE CAR DOORS GET STUCK IN LOCKED STATE AND WILL NOT UNLOCK FROM INSIDE. THIS HAPPENS WHEN VEHICLE IS PARKED AFTER A DRIVE OR WHEN YOU START UP THE VEHICLE AND IT IS IN PARKED POSITION. THIS IS A SAFETY ISSUE AS THE DRIVER OR PASSENGER CAN GET LOCKED INSIDE THE CAR. THIS HAPPENS DUE TO FAILED LOCK ACTUATOR AND POSSIBLE MECHANICAL FAILURE IN THE DOOR LOCK MECHANISM. THIS ISSUE IS EXTREMELY WIDESPREAD YET THERE IS NO RECALL FROM BMW ON THIS ISSUE. I'VE EXPERIENCED THIS ISSUE 3 ADDITIONAL TIMES SINCE I PURCHASED THIS VEHICLE IN APRIL OF 2018.
DIVING DOWN A STREET THE FUEL PUMP SHORTED OUT CAUSING THE FUEL PUMP MODULE TO BURN UP . THIS CAUSED THE CAR TO LOSE COMPLETE POWER AND TURN OFF I WAS PULLING AWAY FROM A STOP LIGHT AT THE TIME IN THE MIDDLE OF TRAFFIC. CAR HAD TO COAST ACROSS SEVERAL LANES TO A PARKING LOT THEN BE TOWED TO A DEALERSHIP. AS I PRESSED THE ACCELERATOR THE CAR JOLTED FORWARD THEN THE MOTOR TURNED OFF AND MIL CAME ON
DIVING DOWN A STREET THE FUEL PUMP SHORTED OUT CAUSING THE FUEL PUMP MODULE TO BURN UP . THIS CAUSED THE CAR TO LOSE COMPLETE POWER AND TURN OFF I WAS PULLING AWAY FROM A STOP LIGHT AT THE TIME IN THE MIDDLE OF TRAFFIC. CAR HAD TO COAST ACROSS SEVERAL LANES TO A PARKING LOT THEN BE TOWED TO A DEALERSHIP. AS I PRESSED THE ACCELERATOR THE CAR JOLTED FORWARD THEN THE MOTOR TURNED OFF AND MIL CAME ON
ERRATIC AND INCREASINGLY INTERMITTENT FAILURE IN ITS REAR RIGHT TURN SIGNAL AND REAR BRAKE LIGHT - IDENTICAL TO ISSUE FOR WHICH TWO PRIOR RECALLS HAVE BEEN ISSUED. BWM APPEARS NOT TO HAVE FIXED THE PROBLEM. I SUBMITTED THE ATTACHED CORRESPONDENCE TO BMW WITH A REQUEST THAT THEY REIMBURSE THE EXPENSE OF THE REPAIR, AND THEY HAVE DECLINED BASED ON (I) THE FACT THAT THE VEHICLE IS OUT OF WARRANTY, AND (II) I DID NOT HAVE THE VEHICLE REPAIRED AT A BMW DEALER. THE CLOSEST BMW DEALER TO ME IS 135 MILES AWAY, AND THE VEHICLE IS UNSAFE TO DRIVE WITHOUT REAR LIGHTS.
PASSENGER DOOR HANDLE WILL NOT OPEN LOCK TO DOOR UPON FIRST PULL OF HANDLE. THE INTERIOR DOOR HANDLE IS DESIGNED TO OPEN BOTH THE LOCK AND THE DOOR LATCH BUT THE HANDLE FAILED TO START OPENING THE LOCK AT 41K MILES AND NOW REQUIRES THE USE OF THE ELECTRIC KEY FOB OR BUTTON IN THE CENTER CONSOLE. IF THE CAR DOES NOT HAVE POWER THE DOOR WILL NOT UNLOCK AT ALL.
Safety Rating for the 2014 BMW 428XI
NHTSA has not yet tested the 2014 BMW 428XI in its New Car Assessment Program.
Technical Service Bulletins for the 2014 BMW 428XI
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2014 BMW 428XI
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BMW 428XI
- 2014 BMW 428XI (current)
- 2015 BMW 428XI — 3 complaints
- 2016 BMW 428XI — 0 complaints