NHTSA Complaint #11231762 — 2014 BMW 428XI

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11231762
Vehicle	2014 BMW 428XI
Component	ELECTRICAL SYSTEM
Date of Incident	July 9, 2019
Date Filed	July 14, 2019
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

CAR WAS STATIONARY THE CAR DOORS GET STUCK IN LOCKED STATE AND WILL NOT UNLOCK FROM INSIDE. THIS HAPPENS WHEN VEHICLE IS PARKED AFTER A DRIVE OR WHEN YOU START UP THE VEHICLE AND IT IS IN PARKED POSITION. THIS IS A SAFETY ISSUE AS THE DRIVER OR PASSENGER CAN GET LOCKED INSIDE THE CAR. THIS HAPPENS DUE TO FAILED LOCK ACTUATOR AND POSSIBLE MECHANICAL FAILURE IN THE DOOR LOCK MECHANISM. THIS ISSUE IS EXTREMELY WIDESPREAD YET THERE IS NO RECALL FROM BMW ON THIS ISSUE. I'VE EXPERIENCED THIS ISSUE 3 ADDITIONAL TIMES SINCE I PURCHASED THIS VEHICLE IN APRIL OF 2018.

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