2000 BMW 323CI Suspension Problems

BMW SUBFRAME RECALL. TOOK MY 2000 323CI IN FOR TUNE UP. WAS TOLD BY MECHANIC THAT LH REAR SUBFRAME SEPARATED FROM UNIBODY. WAS TOLD THERE WAS A RECALL IN 2009 BUT WAS NEVER INFORMED BY BMW. WANTING TO KNOW HOW TO ACCESS RECALL FOR BMW TO FIX. VEHICLE WAS IN SHOP WHEN NOTIFIED OF ISSUE.

THE CAR WENT INTO THE SHOP FOR A BROKEN WATER PUMP. THE SHOP NOTICED THAT THE SUBFRAME AND FLOOR PAN WERE BROKEN AND THE SUBFRAME WAS COMPLETELY RIPPED FROM THE CAR. THE REPAIR ESTIMATE IS $5,300. BMW NA HAS BEEN TERRIBLE TO DEAL WITH AND TOLD US "WE ARE ON OUR OWN" AND THAT OUR VIN # WAS NOT PART OF THE RECALL. AFTER 5 WEEKS OF ESCALATING THE MATTER WITHIN BMW NA, THEY HAVE OFFERED US $2,000 TOWARDS THE COST OF REPAIR. GIVEN THAT THIS CAR HAS NEVER BEEN DRIVEN HARD NOR IN AN ACCIDENT, IT IS CLEAR THAT IT IS A RECURRING MECHANICAL DEFECT THAT BMW IS AWARE OF BUT NOT WILLING TO SHOULDER ANY RESPONSIBILITY FOR. THE WORST PART IS, HAD THE WATER PUMP NOT FAILED, WE WERE UNAWARE OF THE CRITICAL DAMAGE THAT COULD HAVE RESULTED IN OUR SERIOUS BODILY INJURY HAD WE CONTINUED TO DRIVE...

THE REAR SUSPENSION IS SEPARATING AT THE ATTACHMENT POINTS TO THE BODY. THIS IS A KNOWN DEFECT BY BMW. THERE HAS BEEN A CLASS ACTION LAWSUIT BUT IT HAS EXPIRED AND BMW IS DOING NOTHING ABOUT THE REPAIRS. THIS HAS POSED A VERY DANGEROUS SITUATION WHERE THE CAR SUSPENSION CAN ACTUALLY BECOME SEPARATED FROM THE BODY. *TR

TL* THE CONTACT OWNS A 2000 BMW 530CI. THE CONTACT HEARD A LOUD BANGING NOISE IN THE REAR OF THE VEHICLE WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE REAR AXLE ASSEMBLY WAS DETACHING FROM THE VEHICLE AND ITS WELDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 200,000.