2023 AUDI Q8 — Problems, Recalls & Safety Data

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N/A

Safety Rating

7

Owner Complaints

2 Crashes

2

Recalls

ACTIVE RECALL

17

Service Bulletins

0

Investigations

Overview of the 2023 AUDI Q8

The 2023 AUDI Q8 has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, AIR BAGS:SIDE/WINDOW. 17 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Unknown Or Other (3 complaints), Electrical System (1 complaint), and Exterior Lightingbrake Lights (1 complaint).

Recalls for the 2023 AUDI Q8

NHTSA has recorded 3 recalls for the 2023 AUDI Q8, potentially affecting up to 358,896 vehicles.

Recall 25V900000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

| 356,894 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became...

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Recall 23V868000 — AIR BAGS:SIDE/WINDOW

| 1,001 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence: An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.

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Recall 23V868000 — AIR BAGS:SIDE/WINDOW

| 1,001 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence: An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.

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Owner Complaints for the 2023 AUDI Q8

7 complaints have been filed with NHTSA for the 2023 AUDI Q8. Below is a breakdown by vehicle component.

Most Recent Complaints

#11713120 | UNKNOWN OR OTHER | | N/A miles
Sunroof imploded while we were driving on I-10. It sounded like a loud gunshot. The panel of the sunroof that elevates shattered.
#11686640 | UNKNOWN OR OTHER | | N/A miles
On a day with an ambient temperature of 115°F in Las Vegas, Nevada, a critical and dangerous malfunction occurred with my 2023 Audi Q8. With the vehicle's keys in my purse, I placed the purse on the front passenger seat. As I was securing my [XXX] in the rear passenger seat, I closed the rear door. Shockingly, the front passenger door simultaneously closed and locked, trapping my child and the keys inside the vehicle. The child was immediately at risk of heatstroke due to the extreme temperature. I have since contacted Audi regarding this serious safety defect. Their representative stated that “keys are not meant to be left in the car” and offered to consider a lease termination after a 60-day review. This is an unacceptable response. The vehicle's design should prevent it from locking with the keys inside, particularly with an occupant present. Although the dealership has since "repaired" the locks, when asked, they could not provide any guarantee that this dangerous situation would not reoccur. This lack of assurance means I am currently forced to operate a vehicle with a known and potentially recurring safety flaw. Audi's inaction and the dealership's inability to guarantee a permanent fix mean this vehicle continues to pose an ongoing risk to my family and others. This incident is a clear and severe safety defect that warrants immediate investigation by the NHTSA to prevent similar occurrences and protect other families from this hazardous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11683313 | ELECTRICAL SYSTEM | | N/A miles Crash 1 Injury
My 2023 Audi Q8 Pre Sense collision braking system has engaged erroneously on numerous occasions under completely normal driving conditions. It’s terrifying and potentially life-threatening liability. My vehicle would consistently flash warning signals on my dash and my screen went completely black. Most recently, while driving at approximately 35 mph, the Pre Sense system activated without warning or cause. The impact was so violent I believed I had been rear-ended. No vehicle was behind me. I’m convinced this vehicle will cause a catastrophic accident. Having done research there are multiple consumers posting their Audi coming to a complete stop on the highway while driving at high speeds. Audi had a class action suit for this very reason and I was never notified. I requested a buyback through Audi Corporate. Unfortunately, I received a denial letter. I dropped my vehicle off to my local Audi dealer on several occasions and was told that unless the problem duplicates itself they cannot repair the issue.
#11683313 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | | N/A miles Crash 1 Injury
My 2023 Audi Q8 Pre Sense collision braking system has engaged erroneously on numerous occasions under completely normal driving conditions. It’s terrifying and potentially life-threatening liability. My vehicle would consistently flash warning signals on my dash and my screen went completely black. Most recently, while driving at approximately 35 mph, the Pre Sense system activated without warning or cause. The impact was so violent I believed I had been rear-ended. No vehicle was behind me. I’m convinced this vehicle will cause a catastrophic accident. Having done research there are multiple consumers posting their Audi coming to a complete stop on the highway while driving at high speeds. Audi had a class action suit for this very reason and I was never notified. I requested a buyback through Audi Corporate. Unfortunately, I received a denial letter. I dropped my vehicle off to my local Audi dealer on several occasions and was told that unless the problem duplicates itself they cannot repair the issue.
#11565426 | UNKNOWN OR OTHER | | N/A miles
There is a pulsating/fluttering noise coming from the rear passenger side near side of the vehicle. Got the vehicle in July of 2023 and reported the issue in August. Dealership confirmed and performed TSB 2067759/2 (Installed 10 rubber insulator sleeves). This did not fix the problem. I noticed it is loudest when the fuel tank is low. It can be heard at idle but tends to get louder while moving slow at slow speeds (forward or reverse). The tank was full when I brought it in for the August service. Went back in October when I realized it is significantly louder when the fuel is low. Dealership replaced the activated charcoal filter pipe and the fuel tank. This did not eliminate the problem.

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Safety Rating for the 2023 AUDI Q8

NHTSA has not yet tested the 2023 AUDI Q8 in its New Car Assessment Program.

Technical Service Bulletins for the 2023 AUDI Q8

Volkswagen Group of America, Inc. has issued 17 technical service bulletins (TSBs) for the 2023 AUDI Q8. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB_2059996_6 — SUSPENSION

This bulletin provides information when there are rumbling/knocking noises from the front suspension; bolted connection of strut brace.

TSB-2064183_6 — STRUCTURE:BODY

This TSB provides informaion when the bonded outer door seal coming loose from the door.

A9124212074302_1 — ELECTRICAL SYSTEM

This bulletin provides information when the Smartphone iterface disconnects with Apple Carplay.

A0124192072046_4 — UNKNOWN OR OTHER

This bulletin provides information when the DTC P060C00 is stored in the ECM.

A2024672073032_1 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

This bulletin provides information for when the MIL is on, DTC P148D00 and P044200; leak diagnostic pump.

A272465205883112 — EQUIPMENT:ELECTRICAL

This bulletin provides information for when there is a 48V vehicle electrical system warning; DTC U046900 is stored in the ECM.

SM 41-2023 — ENGINE AND ENGINE COOLING

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

A4023662059996_3 — SUSPENSION

This bulletin provides information for when there is a rumbling/knocking noise from the front suspension.

A2023592070211_1 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

This bulletin provides information for when an EPCO warning and a fuel system warning are displayed in the instrument cluster with DTC B10581B.

A6623972068096_3 — STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL

This bulletin provides information for when the trim on the front radiator grille is incorrect.

Showing 10 of 17 technical service bulletins.

NHTSA Investigations for the 2023 AUDI Q8

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI Q8

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Other AUDI Models

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