2020 AUDI Q8 — Problems, Recalls & Safety Data
5/5
Safety Rating
34
Owner Complaints
3
Recalls
53
Service Bulletins
0
Investigations
Overview of the 2020 AUDI Q8
The 2020 AUDI Q8 has received a total of 34 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES. 53 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (7 complaints), Electrical System (5 complaints), and Fuel System Gasoline (3 complaints).
Recalls for the 2020 AUDI Q8
NHTSA has recorded 3 recalls for the 2020 AUDI Q8, potentially affecting up to 406,868 vehicles.
Recall 25V900000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 356,894 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became...
View full details →Recall 22V516000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 49,443 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
View full details →Recall 20V272000 — POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
| 531 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi Q8 vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).
Consequence: If transmission fluid leaks while driving, the road surface may become slippery, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began June 12, 2020. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is...
View full details →Owner Complaints for the 2020 AUDI Q8
34 complaints have been filed with NHTSA for the 2020 AUDI Q8. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 7 | 0 | 0 | 0 | 0 |
| Electrical System | 5 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 2 | 1 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 2 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingengineoillubrication Oil Cooler | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Engine failed at 78,990 from an manufacturer defect that Audi knows about for the last couple of years. Audi extended warranty due to the failure to 8 years or 80K miles. The engines can lock up due to a piston failure in the scored cylinder walls causing a crash. Oil consumption is very high causing vehicle to burn oil and not pass smoke test. Please investigate these engine failure and manufacturer defects with this engine in multiple vehicles 3.0L turbo gas engine thanks
My cameras are not working sometimes. I received a recall notification on my app regarding backup camera. I did a software update at the dealer audi of queens on 1/6/26. Cameras were working fine for a week, but now I started having issues again.
Water pump failed coolant leaked all over the vehicle five years old and a $7500 repair vacuum seals and most of the engine is damaged from the coolant. I have the video from the dealership but can’t upload
Catastrophic engine failure on Audi Q8 3.0L turbo. Per service manager it a know issue and Audi just sent out a letter extending engine warranty to 80,000 miles. Per Audiworld forum Audi is replacing some engines and charging some owners $27,000 Audi needs to be investigated and held accountable for people that have faulty engines and can make the car crash when engine locks up
I am reporting a safety defect issue that I believe is an alternator recall waiting to happen. While driving with my children, my Audi suffered a sudden, complete electrical failure caused by what I was later told is an alternator defect. The vehicle shut off without warning. At that moment, I lost braking power, the ability to shift into neutral, and full control of the vehicle’s speed. Because of this defect, I was unable to slow or stop the car safely putting myself, my passengers, and others on the road at serious risk. I request that NHTSA investigate whether this alternator issue constitutes a recall-worthy safety defect under the Federal Motor Vehicle Safety Standards.
Safety Rating for the 2020 AUDI Q8
The 2020 AUDI Q8 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 AUDI Q8
Volkswagen Group of America, Inc. has issued 53 technical service bulletins (TSBs) for the 2020 AUDI Q8. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB_2059891_9 — ELECTRICAL SYSTEM
This bulletin provides information when the restricted function icon for Audi pre sense is displayed after engine starts.
TSB_2067804_5 — SUSPENSION
This bulletin provides information when DTC C129700 is logged in address 00D4 and/or 00D5.
SM 52-2024 — EXTERIOR LIGHTING
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
A3724242074749_2 — POWER TRAIN
This bulletin provides Service Information: Pulling away in second gear, vehicles with 0D5 or 0D6 gearbox.
A0124212069038_5 — ENGINE
This bulletin provides information when the MIL is illuminated, cylinder misfires; P0300, P0301, P0302, P0303, P0304, P0305, P0306
A2724702066205_2 — ELECTRICAL SYSTEM
This bulletin provides information when there are multiple warnings, and DTC P0ADB00 is stored in the battery management 2 control module.
A7224532060085_6 — SEATS
This bulletin provides information when the entry assistance for the front seats is inoperative.
SM 57-2023 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
A0123912069038_5 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for when the MIL is illuminated, DTCs P0300, P0301, P0302, P0303, P0304, P0305, P0306.
A0123802069038_4 — ENGINE AND ENGINE COOLING
This bulltin provides information for when the MIL, cylinder misfires, DTCs P0300, P0301, P0302, P0303, P0304, P0305, P0306.
Showing 10 of 53 technical service bulletins.
NHTSA Investigations for the 2020 AUDI Q8
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q8
- 2019 AUDI Q8 — 167 complaints
- 2020 AUDI Q8 (current)
- 2021 AUDI Q8 — 40 complaints
- 2022 AUDI Q8 — 1 complaint
- 2023 AUDI Q8 — 7 complaints
- 2024 AUDI Q8 — 21 complaints
- 2025 AUDI Q8 — 2 complaints