2021 AUDI Q5 Steering Problems

3 NHTSA complaints on file

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Steering Issues in the 2021 AUDI Q5

3 steering complaints have been filed with NHTSA for the 2021 AUDI Q5. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.

3
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths

All Steering Complaints

#11692317 |
The Gateway control module failed in September 2025 on my 2021 Audi Q5. Vehicle error messages included the following failures: Cruise control, Parking brake, transmission, brakes, and steering, windows rolled down, seats moved, dash and MMI black followed by a sudden loss of power, narrowly avoiding an accident (kids in car). Would not restart. Diagnosis by Audi dealer was that the Gateway control module got wet and needed to be replaced. This is Recall 90S9 from 2021 that was “repaired” in March 2022 by covering the module with a plastic bag. This proved an insufficient repair backed up by a class action lawsuit filed in January 2022 titled Gioffe, et al. v. Volkswagen Group of America, Inc., et al. (Case No. 1:22-cv-00193). I reached out to Audi USA to request a Goodwill repair which was my only available recourse given that the recall had been completed and closed. After 5...
#11462667 |
Steering wheel will forcefully and suddenly jerk to the left at random times on at least 6 occasions.
#11442684 | Crash
I was driving down a slight hill in 1/2 inch of snow at 5MPH and when I tired to gently brake as I descended the hill, the brake pedal had no resistance and went flat to the floor. I had no brakes. I then tried to steer towards the side of the road and the steering wheel completely locked up and I was not able to steer. I slid 150 feet down the hill and into a ditch. No brakes and no steering. There must have been a failure of some kind. Terrifying.
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