NHTSA Complaint #11442684 — 2021 AUDI Q5

SERVICE BRAKES issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11442684
Vehicle 2021 AUDI Q5
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I was driving down a slight hill in 1/2 inch of snow at 5MPH and when I tired to gently brake as I descended the hill, the brake pedal had no resistance and went flat to the floor. I had no brakes. I then tried to steer towards the side of the road and the steering wheel completely locked up and I was not able to steer. I slid 150 feet down the hill and into a ditch. No brakes and no steering. There must have been a failure of some kind. Terrifying.

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