2023 AUDI Q5 SPORTBACK — Problems, Recalls & Safety Data

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N/A

Safety Rating

10

Owner Complaints

2 Crashes

2

Recalls

ACTIVE RECALL

7

Service Bulletins

0

Investigations

Overview of the 2023 AUDI Q5 SPORTBACK

The 2023 AUDI Q5 SPORTBACK has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ENGINE, ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL. 7 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Engine (1 complaint), and Power Train (1 complaint).

Recalls for the 2023 AUDI Q5 SPORTBACK

NHTSA has recorded 3 recalls for the 2023 AUDI Q5 SPORTBACK, potentially affecting up to 242,447 vehicles.

Recall 25V294000 — ENGINE

| 89,417 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

Consequence: The screws can loosen, allowing oil to leak and increasing the risk of a fire.

Remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.

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Recall 22V753000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

| 76,515 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.

Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers...

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Recall 22V753000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

| 76,515 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.

Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers...

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Owner Complaints for the 2023 AUDI Q5 SPORTBACK

10 complaints have been filed with NHTSA for the 2023 AUDI Q5 SPORTBACK. Below is a breakdown by vehicle component.

Most Recent Complaints

#11550997 | ELECTRICAL SYSTEM | | 856 miles
The contact owns a 2023 Audi Q5. The contact stated that while using the liftgate to load or unload the rear cargo compartment, the motion-sensor used to activate the liftgate would close or open the liftgate due to the slightest movement. The contact stated that he had been struck on the head by the liftgate after barely moving his foot near the sensor while loading the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no fix for the failure. The manufacturer had not been informed of the failure. The failure mileage was 856.
#11550997 | STRUCTURE:BODY:HATCHBACK/LIFTGATE | | 856 miles
The contact owns a 2023 Audi Q5. The contact stated that while using the liftgate to load or unload the rear cargo compartment, the motion-sensor used to activate the liftgate would close or open the liftgate due to the slightest movement. The contact stated that he had been struck on the head by the liftgate after barely moving his foot near the sensor while loading the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no fix for the failure. The manufacturer had not been informed of the failure. The failure mileage was 856.
The contact owns a 2023 Audi Q5. The contact stated that after opening the trunk door and reaching into the trunk, the trunk door inadvertently released, and the door struck the contact on the neck. No medical attention was sought. The contact stated that the trunk door was difficult to manually raise up. The contact heard a beeping sounding and was able to get out of the way before the trunk closed independently. The dealer was not contacted. The vehicle was not repaired. The manufacture was not contacted. The failure mileage was 1,820.
#11530395 | SERVICE BRAKES | | 1,030 miles Crash 2 Injuries
The contact owns a 2023 Audi Q3. The contact stated that while driving approximately 5 MPH over a speed pump the driver pressed the brake pedal while approaching a stop sign when suddenly the vehicle accelerated forward at a high rate of speed and crashed into a fence and brick wall. During the crash, the driver sustained a fractured nose, head and face lacerations, neck and lumbar pains, and a right arm laceration which required stitches. The front passenger sustained neck, lumbar and chest injuries. Both occupants required immediate medical treatment. A police report was taken at the scene and the vehicle was towed away and later listed as destroyed by the insurance company. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 1,030.
#11530395 | VEHICLE SPEED CONTROL | | 1,030 miles Crash 2 Injuries
The contact owns a 2023 Audi Q3. The contact stated that while driving approximately 5 MPH over a speed pump the driver pressed the brake pedal while approaching a stop sign when suddenly the vehicle accelerated forward at a high rate of speed and crashed into a fence and brick wall. During the crash, the driver sustained a fractured nose, head and face lacerations, neck and lumbar pains, and a right arm laceration which required stitches. The front passenger sustained neck, lumbar and chest injuries. Both occupants required immediate medical treatment. A police report was taken at the scene and the vehicle was towed away and later listed as destroyed by the insurance company. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 1,030.

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Safety Rating for the 2023 AUDI Q5 SPORTBACK

NHTSA has not yet tested the 2023 AUDI Q5 SPORTBACK in its New Car Assessment Program.

Technical Service Bulletins for the 2023 AUDI Q5 SPORTBACK

Volkswagen Group of America, Inc. has issued 7 technical service bulletins (TSBs) for the 2023 AUDI Q5 SPORTBACK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB_2061461_14 — POWER TRAIN

This bulletin provides information when the starter/generator drive belt is noisy or came off.

A3524542064312_7 — POWER TRAIN

This bulletin provides information when the Gearbox warning is on, DTC P17F900 is stored in the TCM.

A1524512072716_4 — ENGINE

This bulletin provides information when there is oil residue on the cylinder head cover.

A9424822074347_1 — ELECTRICAL SYSTEM

This bulletin provides informationw hen there are optical concerns with the tail lights.

A8722282063575_2 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

This bulletin contains diagnostic instructions for air conditioning leaks.

A4822172065978_1 — STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER

This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering wheel isn't heating evenly.

A9421472050234_5 — ELECTRICAL SYSTEM

This bulletin contains repair instructions regarding when the rear lights do not switch from bumper to hatchgate after closing with DTC B146C29.

NHTSA Investigations for the 2023 AUDI Q5 SPORTBACK

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI Q5 SPORTBACK

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Other AUDI Models

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