2022 AUDI Q5 SPORTBACK — Problems, Recalls & Safety Data
N/A
Safety Rating
43
Owner Complaints
5
Recalls
14
Service Bulletins
0
Investigations
Overview of the 2022 AUDI Q5 SPORTBACK
The 2022 AUDI Q5 SPORTBACK has received a total of 43 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with ENGINE, ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL. 14 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (7 complaints), Electrical System (6 complaints), and Service Brakes (5 complaints).
Recalls for the 2022 AUDI Q5 SPORTBACK
NHTSA has recorded 7 recalls for the 2022 AUDI Q5 SPORTBACK, potentially affecting up to 823,358 vehicles.
Recall 25V294000 — ENGINE
| 89,417 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Consequence: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
View full details →Recall 22V753000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
| 76,515 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers...
View full details →Recall 22V753000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
| 76,515 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers...
View full details →Recall 22V368000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
| 72 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022 Audi A6 Sedan, A4 Sedan, Q5, and Q5 Sportback vehicles. The semiconductor inside the engine control unit may short-circuit and cause an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Dealers will replace the engine control unit, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24iH.
View full details →Recall 21V947000 — STRUCTURE:BODY
| 288,991 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for...
View full details →Recall 21V947000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
| 288,991 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for...
View full details →Recall 21V825000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 2,857 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such,...
Consequence: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
View full details →Owner Complaints for the 2022 AUDI Q5 SPORTBACK
43 complaints have been filed with NHTSA for the 2022 AUDI Q5 SPORTBACK. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 7 | 0 | 1 | 2 | 0 |
| Electrical System | 6 | 0 | 0 | 0 | 0 |
| Service Brakes | 5 | 1 | 0 | 2 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 3 | 1 | 0 | 2 | 0 |
| Lane Departure Warning | 3 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 2 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Trailer Hitches | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2022 Audi Q5. The contact stated while driving 65 MPH, the brake failure warning light illuminated. Additionally, the doors locked independently, and the windows independently rolled down. The contact attempted to depress the brake pedal; however, the brake pedal was extremely firm. The contact was able to stop the vehicle on the side of the road and turned off the vehicle. The contact waited for the vehicle to cool down before restarting the vehicle. The vehicle was taken to the dealer to be diagnosed; however, the dealer found no failure with the vehicle. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 5,000.
SEE ATTACHED..................... The attached tell the whole story. When I looked at this car last June, it was the color we wasted. We have looked at so many Audi's, at other dealers, before this, and because of the pandemic they were very short on stock.. My last three SUV's always had all the safety equipment. The issue here is they didn't tell show us the window sticker and it was not a round.us about the missing safety equipment, We have had this vehicle about 6 months and it is VERY UNSAFE to drive. we have had several close calls, due to the missing safety equipment. I tried to get to get Audi America and the dealer to add the missing safety equipment. Including . It is standard on all Premium Plus modeds Side assist (blind spot) Rear cross traffic Adaptive cruise control It's also missing the.....Phone box, Toll module, and Power steering column. I found out later after they emailed the widow sticker that they took off about $1500 from the price of the car. I would be happy today if the added the missing modules, and safety equipment. I would be happy to give them back the amount they they deducted. At my age of 82, I need this equipment, that my other SUV had. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
SEE ATTACHED..................... The attached tell the whole story. When I looked at this car last June, it was the color we wasted. We have looked at so many Audi's, at other dealers, before this, and because of the pandemic they were very short on stock.. My last three SUV's always had all the safety equipment. The issue here is they didn't tell show us the window sticker and it was not a round.us about the missing safety equipment, We have had this vehicle about 6 months and it is VERY UNSAFE to drive. we have had several close calls, due to the missing safety equipment. I tried to get to get Audi America and the dealer to add the missing safety equipment. Including . It is standard on all Premium Plus modeds Side assist (blind spot) Rear cross traffic Adaptive cruise control It's also missing the.....Phone box, Toll module, and Power steering column. I found out later after they emailed the widow sticker that they took off about $1500 from the price of the car. I would be happy today if the added the missing modules, and safety equipment. I would be happy to give them back the amount they they deducted. At my age of 82, I need this equipment, that my other SUV had. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
SEE ATTACHED..................... The attached tell the whole story. When I looked at this car last June, it was the color we wasted. We have looked at so many Audi's, at other dealers, before this, and because of the pandemic they were very short on stock.. My last three SUV's always had all the safety equipment. The issue here is they didn't tell show us the window sticker and it was not a round.us about the missing safety equipment, We have had this vehicle about 6 months and it is VERY UNSAFE to drive. we have had several close calls, due to the missing safety equipment. I tried to get to get Audi America and the dealer to add the missing safety equipment. Including . It is standard on all Premium Plus modeds Side assist (blind spot) Rear cross traffic Adaptive cruise control It's also missing the.....Phone box, Toll module, and Power steering column. I found out later after they emailed the widow sticker that they took off about $1500 from the price of the car. I would be happy today if the added the missing modules, and safety equipment. I would be happy to give them back the amount they they deducted. At my age of 82, I need this equipment, that my other SUV had. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The Audi Lane assist persistently malfunctions and and cause the vehicle to pull towards the lane lines - and even outside of the lane lines - rather than keeping the vehicle within the lane lines as the system is intended to do. The Lane Assist malfunctions could cause an unintended collision with other vehicles, pedestrians, or other objects. On a winding mountain road, the Lane Assist malfunctions could pull the vehicle over the edge of a steep cliff, which could have catastrophic consequences. It has been at the dealership multiple times, yet the dealer has been unable to repair the defect. The dealer acknowledges that the Lane Assist system does not function properly in at least one other Audi vehicle.
Safety Rating for the 2022 AUDI Q5 SPORTBACK
NHTSA has not yet tested the 2022 AUDI Q5 SPORTBACK in its New Car Assessment Program.
Technical Service Bulletins for the 2022 AUDI Q5 SPORTBACK
Volkswagen Group of America, Inc. has issued 14 technical service bulletins (TSBs) for the 2022 AUDI Q5 SPORTBACK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
A0124472071770_9 — ENGINE
This TSB provides information when the MIL ois n, DTC P240700 Leak Detection Pump Current Fluctuating.
A9024472059891_8 — ELECTRICAL SYSTEM
This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
A0124332071770_8 — ENGINE
This bulletin provides information when the MIL is on, DTC P240700 present; Leak Detenction Pump curent fluctuating.
A4324852059363_5 — SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
This bulletin provides information when there is an air suspension malfunction warning in the cluster; DTC C1260F0n or U112100 is stored in the suspension control module.
A2023542069732_1 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This repair authorization states to contact the Technical Assistance Center in instances when the MIL is on and the DTC P240200 may be stored in the ECM.
A9123692052299_6 — EQUIPMENT:ELECTRICAL
This bulletin provides instructions for when the Audi connect "User management" option is greyed out, or the SOS emergency button is red or flashing red.
A5722942067241_1 — LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT:LATCH/LOCK RELEASE SYSTEM
This bulletin advises to replace the door handle trim plate in instances where the lock sensor in the door handle has a delay, takes several attempts to work, or does not work at all.
AOS-22-15 — BACK OVER PREVENTION:SOFTWARE
Instructional document regarding the installation of a hotfix for the ODIS service software. Hotfix is to be used to correct an issue when activating the tow bar, rear camera, etc. components with the SVM-Activations test plan
A5722922067241_1 — LATCHES/LOCKS/LINKAGES:DOORS:LOCK
This bulletin has instructions to address an unresponsive lock sensor on the door handle.
A4422902066483_1 — STEERING
This repair authorization describes the steps to take when a customer reports that the vehicle is pulling to one side, or the steering wheel is off center.
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2022 AUDI Q5 SPORTBACK
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q5 SPORTBACK
- 2021 AUDI Q5 SPORTBACK — 0 complaints
- 2022 AUDI Q5 SPORTBACK (current)
- 2023 AUDI Q5 SPORTBACK — 10 complaints
- 2024 AUDI Q5 SPORTBACK — 0 complaints
- 2025 AUDI Q5 SPORTBACK — 0 complaints
- 2026 AUDI Q5 SPORTBACK — 0 complaints