2020 AUDI Q5 E — Problems, Recalls & Safety Data
N/A
Safety Rating
21
Owner Complaints
0
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2020 AUDI Q5 E
The 2020 AUDI Q5 E has received a total of 21 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 9 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (4 complaints), Engine (4 complaints), and Service Brakes (3 complaints).
Recalls for the 2020 AUDI Q5 E
There are no recalls on file with NHTSA for the 2020 AUDI Q5 E. No Active Recalls
Owner Complaints for the 2020 AUDI Q5 E
21 complaints have been filed with NHTSA for the 2020 AUDI Q5 E. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 4 | 0 | 1 | 0 | 0 |
| Engine | 4 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Our vehicle started jerking when it transitioned from EV mode to Hybrid (gas engine). I found TSB 2079556, which describes exactly the diagnostic codes our car has for all eight battery packs. This is clearly a known problem, and as the car is out of its original warranty I would have to pay for this myself. Audi should replace the battery packs free of charge as they were clearly defective.
I understand that there have been recalls for the brake booster in some 2020 Audi Q5s. I have had my brake booster light come on, but my VIN is not in the recall. My car has less than 50,000 miles on it and I should not be having this issue. I think my car should be recalled and this issue should be fixed by Audi. The cost to repair this issue is around $3000.
An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The Audi Pre-sense system engages the brakes while driving a varies fast speeds usually while on the highway.
An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The Audi Pre-sense system engages the brakes while driving a varies fast speeds usually while on the highway.
An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The Audi Pre-sense system engages the brakes while driving a varies fast speeds usually while on the highway.
Safety Rating for the 2020 AUDI Q5 E
NHTSA has not yet tested the 2020 AUDI Q5 E in its New Car Assessment Program.
Technical Service Bulletins for the 2020 AUDI Q5 E
Volkswagen Group of America, Inc. has issued 9 technical service bulletins (TSBs) for the 2020 AUDI Q5 E. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB_2067544_6 — ELECTRICAL SYSTEM
This bulletin advises that the cell module label must be documented when replacing the HV modules.
TSB_2077614_2 — ELECTRICAL SYSTEM
This bulletin provides a repair method for 3-phase wire: chafing of 3-phase wire in front underbody area on passenger side.
TSB-2076982_1 — UNKNOWN OR OTHER
This Reporting Obligation pre-repair requests that technicians contact the Technical Assistance Center (TAC) when one of several DTCs appear; P0BBD, P0A7F00, PEDD00, PEDE00, PEDF00, P0EE000, P0EE100, P2CCC00, P2CCD00.
A9324352067544_4 — UNKNOWN OR OTHER
This bulletin provides information regarding documenting cell module labels when replacing HV modules.
A9324102070965_4 — POWER TRAIN
This bulletin provides information when the Gearbox malfunction message appears in the instrument cluster; DTC P288200 is stored.
A0122212067162_1 — ENGINE
This bulletin states that if DTC P029900 is present, technicians should check the boost pressure against specifications and possibly replace the intercooler air charge pipe.
A0122212067162_1 — ELECTRICAL SYSTEM
This bulletin states that if DTC P029900 is present, technicians should check the boost pressure against specifications and possibly replace the intercooler air charge pipe.
20Q5Q5eSQ5TECRP — EQUIPMENT
Reminders Section: Changed Testing verbiage to: - Guided Fault Finding must be used, session must be completed and sent to GFF Paperless - Total PDI Test must be completed prior to any other work involving the scan tool (special function tab -> Total PDI Test) - Start Guided Fault Finding...
20Q5SQ5TECHREP — STRUCTURE
ADDED Q5 e to title: No additional checklist items
NHTSA Investigations for the 2020 AUDI Q5 E
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q5 E
- 2020 AUDI Q5 E (current)
- 2021 AUDI Q5 E — 39 complaints
- 2022 AUDI Q5 E — 1 complaint
- 2023 AUDI Q5 E — 13 complaints
- 2024 AUDI Q5 E — 15 complaints
- 2025 AUDI Q5 E — 0 complaints