2020 AUDI E-TRON SPORTBACK Electrical System Problems

Car was serviced for recall work and returned next day with con box failure which controls SOS feature on car. The Con box failures can be caused from battery voltage events and software resets . The car had approximately 38k miles on it at the time of service . The dealer and Audi would not accept any responsibility for the failure of the con box. This feature also controls the phone app and last connected the next day after the service . I tried to contact Audi for a goodwill service request and they denied it. THe SOS is afederal mandated system that no longer works now and cost of repair is $2000 .

Audi etron sportback lost power while driving on a busy roadway at 60mph. Car lost about 10-15 mph speed within seconds due to the vehicle weight. By the time the "drive system malfunction" and "electical system malfunction " warning lights came on I realized I could not accelerate, and and coasted to a stop on the shoulder over maybe 15 20 seconds.Was able to break and steer. After several restarts, drove some again, but same warning came on unable to drive requiring tow. 7 weeks at this point at Audi dealer service, no fix or diagnosis. The issue has been redemonstrated at dealership. Told it was "fixed", picked up car, and 4 miles from dealer car shut down again /lost power at 45mph on a major road, and back to dealership. Apparently many similar reports of loss of power randomly with this error. Very luck to not have had a...