2013 AUDI A7 — Problems, Recalls & Safety Data
N/A
Safety Rating
35
Owner Complaints
5
Recalls
118
Service Bulletins
0
Investigations
Overview of the 2013 AUDI A7
The 2013 AUDI A7 has received a total of 35 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. 118 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (7 complaints), Engine (5 complaints), and Steering (4 complaints).
Recalls for the 2013 AUDI A7
NHTSA has recorded 5 recalls for the 2013 AUDI A7, potentially affecting up to 263,273 vehicles.
Recall 18V370000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 139,249 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Consequence: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
View full details →Recall 17V781000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 48,693 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Consequence: A fuel leak in the presence of an ignition source, increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
View full details →Recall 16V646000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 28,249 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.
View full details →Recall 15V823000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 21,074 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and...
Consequence: An air bag that does not deploy as intended increases the risk of occupant injury in a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.
View full details →Recall 15V019000 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
| 26,008 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Consequence: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers...
View full details →Owner Complaints for the 2013 AUDI A7
35 complaints have been filed with NHTSA for the 2013 AUDI A7. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 7 | 2 | 0 | 0 | 0 |
| Engine | 5 | 0 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 1 | 0 | 0 | 0 |
| Air Bags | 2 | 1 | 0 | 0 | 0 |
| Service Brakes | 2 | 1 | 0 | 0 | 0 |
| Equipment Adaptivemobility | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 1 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 1 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Recall completed TWICE but manufacturer cannot keep their information updated correctly and claims the recall is open and WILL NOT COMPLETE THE RECALL WORK AT ANY DEALERSHIP!
The contact owns a 2013 Audi A7. The contact stated while driving at an unknown speed, the steering assist warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not serviced. The contact took the vehicle to independent mechanic and was informed that the electronic steering unit needed to be repaired. The vehicle was not repaired but the warning light was cleared from the system. The contact called the local dealer and made them aware of the diagnostic inquiry. The vehicle was not repaired. The contact stated on another occasion while driving 5 MPH, the steering assist warning light was illuminated and the steering wheel seized. The vehicle was not drivable. The contact towed the vehicle to local dealer and was waiting to be serviced. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.
An alert when I started my car stated that the steering system had a fault but it was ok to continue driving. Later that evening during my drive home, and about 20 miles from the start of the trip, the car then provided an alert for a steering system failure and to stop driving. The power steering appears to have stopped working - the car could only turn the wheels with great effort.
I HAVE HAD FOUR TIME WINDSHIELD CRACKS.. THERE WERE NO LARGE IMPACTS AND IT SEEMS THAT THE WINDSHIELD MATERIAL IS EXTREMELY BRITTLE AND UNSAFE. OTHER VEHICLES UNDER THE SAME DRIVING ROUTE AND SPEED HAVE NEVER HAD WINDSHIELD CRACKS, BUT MY AUDI HAS ENCOUNTERED FOUR. THIS SEEMS LIKE A DESIGN/MATERIAL DEFECT.
Safety Rating for the 2013 AUDI A7
NHTSA has not yet tested the 2013 AUDI A7 in its New Car Assessment Program.
Technical Service Bulletins for the 2013 AUDI A7
Volkswagen Group of America, Inc. has issued 118 technical service bulletins (TSBs) for the 2013 AUDI A7. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
A2724842074729_2 — ELECTRICAL SYSTEM
This bulletin provides information in circumstances where there are noises/vibration from front of vehicle in dynamic mode.
148520367612 — ELECTRICAL SYSTEM
The oil pressure switch is defective.
A011857 2042071_ — EQUIPMENT
This bulletin contains repair instructions for when the MIL is on and one of many DTCs is stored in relation to dylinder on demand function.
21F2 - Dealer Le — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
On Audi vehicles with 4.0L TFSI engines manufactured within a specific period, the O-rings in the coolant lines for the turbocharger may be damaged. This can result in leaks between the coolant lines and the turbocharger.
A901777 2036132- — ELECTRICAL SYSTEM
This bulletin contains software update instructions to correct a heads up display flicker or dims quickly.
A961613 2034000- — LANE DEPARTURE
This bulletin provides a software update for lane change assistance faults stored in the control module.
A151631 2045732_ — ENGINE
THIS BULLETIN PROVIDES INFORMATION ON REMOVING A DAMAGED SCREEN FROM THE NON-RETURN VALVE.
AWA-16-08 — ELECTRICAL SYSTEM
This is a general communication notifying dealers that there is extended Warranty coverage available for the NVLD pressure switch for certain models and model years. This document details the terms of the warranty extension.
A371669202930512 — ELECTRICAL SYSTEM:SOFTWARE
THIS BULLETIN PROVIDES UPDATED SOFTWARE FOR THE TRANSMISSION CONTROL MODULE WHEN A CUSTOMER REPORTS HARSH DOWNSHIFTS WHILE BRAKING.
A91167620359123 — EQUIPMENT:ELECTRICAL
THIS BULLETIN PROVIDES TROUBLESHOOTING FOR AN INCORRECTLY CODED TOP VIEW / CORNER VIEW CAMERA SYSTEM.
Showing 10 of 118 technical service bulletins.
NHTSA Investigations for the 2013 AUDI A7
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI A7
- 2009 AUDI A7 — 1 complaint
- 2010 AUDI A7 — 0 complaints
- 2011 AUDI A7 — 0 complaints
- 2012 AUDI A7 — 48 complaints
- 2013 AUDI A7 (current)
- 2014 AUDI A7 — 16 complaints
- 2015 AUDI A7 — 5 complaints
- 2016 AUDI A7 — 18 complaints
- 2017 AUDI A7 — 3 complaints
- 2018 AUDI A7 — 5 complaints