2012 AUDI A7 — Problems, Recalls & Safety Data
N/A
Safety Rating
48
Owner Complaints
5
Recalls
121
Service Bulletins
0
Investigations
Overview of the 2012 AUDI A7
The 2012 AUDI A7 has received a total of 48 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. 121 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (7 complaints), Electrical System (6 complaints), and Steering (6 complaints).
Recalls for the 2012 AUDI A7
NHTSA has recorded 5 recalls for the 2012 AUDI A7, potentially affecting up to 263,273 vehicles.
Recall 18V370000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 139,249 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Consequence: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
View full details →Recall 17V781000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 48,693 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Consequence: A fuel leak in the presence of an ignition source, increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
View full details →Recall 16V646000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 28,249 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.
View full details →Recall 15V823000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 21,074 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and...
Consequence: An air bag that does not deploy as intended increases the risk of occupant injury in a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.
View full details →Recall 15V019000 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
| 26,008 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Consequence: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers...
View full details →Owner Complaints for the 2012 AUDI A7
48 complaints have been filed with NHTSA for the 2012 AUDI A7. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 7 | 0 | 0 | 0 | 0 |
| Electrical System | 6 | 0 | 0 | 0 | 0 |
| Steering | 6 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 5 | 2 | 0 | 0 | 0 |
| Engine | 4 | 0 | 1 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 2 | 0 | 0 |
| Tires | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingcooling System | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Oil system. A quart of oil has to be added every day. Dealership says its crank case breather. Which the supercharge cause the oil to burn more. Also the antifreeze is burning more because the engine is so hot from the oil burning rapidly. Audi is aware and fails to do anything about this known issue.
As I was driving with my 4 year old daughter in the vehicle, while making a left turn my vehicle steering wheel locked or seemed to lock on me with no warning, and then the "DO NOT DRIVE VEHICLE" indicator appeared. Thank God I was able to safety steer into a driveway. Inspection is available upon request. The defect of the vehicle could have cause major bodily injuries to me and my daughter and anyone within a few feet of my vehicle. No warning signs appeared at all prior to this incident happening, this malfunction came without notice. Im very concerned with the manufacturing defect and issue on this and many Audi's vehicle that have this same issue and could possible be life threating not only for the driver but anyone. I still get anxiety when thinking of this incident and the panic that happen.
I have seen at least three other complaints with NHTSA on this same item all with different headings. Check engine light comes on at high speeds while highway driving. Pull Engine code and comes back as P2753 - Valve for transmission fluid cooler circuit open. Had to replace coolant control valve for transmission as coolant was leaking into solenoid. Many other reports of this same problem on NHTSA already and mechanic says it is known issue with Audi.
As I reported on June 3, I drove my car onto my office parking lot, up- hill, in the afternoon, when suddenly my car raced, without my stepping on the accelerator to make it race, crushed into the first car parked there. That car was pushed into the wheel of the neighboring car, which fortunately was a big and sturdy car. I managed to drive my car into an empty parking space. The owners of the 2 cars that had been hit came out of the office building and we exchanged information. The car that my Audi had hit was not drivable. My Audi was drivable, despite severe damage. It was towed away by CALIBER COLLISION. Never in my life of driving had I experienced a car racing, without my causing to make it race.
Safety Rating for the 2012 AUDI A7
NHTSA has not yet tested the 2012 AUDI A7 in its New Car Assessment Program.
Technical Service Bulletins for the 2012 AUDI A7
Volkswagen Group of America, Inc. has issued 121 technical service bulletins (TSBs) for the 2012 AUDI A7. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
A4523362072304_1 — UNKNOWN OR OTHER
This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.
A9423672071954_1 — EXTERIOR LIGHTING:TAIL LIGHTS
This bulletin provides information pertaining to when there are foreign objects inside of a headlight or taillight.
A7423262071893_1 — EQUIPMENT:OTHER:LABELS
This bulletin provides damage assessment guidelines for textile seat covers.
A9619452049284_2 — ELECTRICAL SYSTEM
This bulletin contains a software update for an intermittent error message for traffic sign recognitions or the active lane assist, DTC B2F0400.
A8719932044717_9 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
This bulletin provides instructions on correcting a high-pitched buzzing noise in the cabin when the fan speed is no higher than 2.
A911895 — EQUIPMENT
This bulletin contains instructions for removing the HD radio feature if requested by the customer.
A191783 2030623- — FUEL SYSTEM, GASOLINE
This bulletin contains repair information for an updated coolant hose and in some cases a reservoir.
A461662 2031135- — PARKING BRAKE
This technical bulletin provides an explanation for a one-time DTC that appears in the control module.
A011686 2029340- — ELECTRICAL SYSTEM
This bulletin provides software update information for DTCs in the engine control module that can cause a MIL light.
A96160820288097 — ELECTRICAL SYSTEM:SOFTWARE
THIS TECHNICAL SERVICE BULLETIN PROVIDES A SOFTWARE UPDATE TO PREVENT FALSE WARNINGS FROM AUDI SIDE ASSIST.
Showing 10 of 121 technical service bulletins.
NHTSA Investigations for the 2012 AUDI A7
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI A7
- 2007 AUDI A7 — 2 complaints
- 2009 AUDI A7 — 1 complaint
- 2010 AUDI A7 — 0 complaints
- 2011 AUDI A7 — 0 complaints
- 2012 AUDI A7 (current)
- 2013 AUDI A7 — 35 complaints
- 2014 AUDI A7 — 16 complaints
- 2015 AUDI A7 — 5 complaints
- 2016 AUDI A7 — 18 complaints
- 2017 AUDI A7 — 3 complaints