2019 AUDI A5 — Problems, Recalls & Safety Data
N/A
Safety Rating
18
Owner Complaints
3
Recalls
45
Service Bulletins
0
Investigations
Overview of the 2019 AUDI A5
The 2019 AUDI A5 has received a total of 18 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with TIRES, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY. 45 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Vehicle Speed Control (4 complaints), Steering (3 complaints), and Electrical System (2 complaints).
Recalls for the 2019 AUDI A5
NHTSA has recorded 7 recalls for the 2019 AUDI A5, potentially affecting up to 581,889 vehicles.
Recall 22V034000 — TIRES
| 31,058 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...
View full details →Recall 22V034000 — TIRES
| 31,058 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...
View full details →Recall 22V034000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 31,058 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...
View full details →Recall 22V034000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 31,058 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...
View full details →Recall 21V874000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 208,332 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to...
Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is...
View full details →Recall 21V874000 — SEATS
| 208,332 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to...
Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is...
View full details →Recall 21V295000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 40,993 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The...
Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
View full details →Owner Complaints for the 2019 AUDI A5
18 complaints have been filed with NHTSA for the 2019 AUDI A5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Vehicle Speed Control | 4 | 0 | 0 | 0 | 0 |
| Steering | 3 | 1 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Sensing System Camera | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 1 | 0 | 0 | 0 |
| Wheels | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
I drive an 2019 Audi A5 and there is a terrible Auto start/stop malfunction and cruise control malfunction that has made this car unsafe to drive. The Auto start is featured on the A5 to "save gas," but however malfunctions and cuts off while driving or coming to a stop. Tonight on 1/21/2025 at 1:44 am it did just that. While sitting at the light it stalled out, manually crank it up attempt to get thru the light and it cuts off leaving my son and I stranded dead center of the intersection leaving the two of us sitting ducks. I look and there is traffic coming and we were nearly taken out by an oncoming vehicle after my 5th attempt to start up the car before finally pulling off. Prior I was alone in traffic where the auto stop again malfunctioned, cut off, and caused me to roll backwards almost hitting a vehicle behind me. The cruise control also malfunctions at random. This vehicle has become not only a high risk but a danger to operate on any highway at this point and I've only had it 2 years. It is an extremely beautiful car, but is not worth my life, my son's, or anyone else sitting in the car.
I drive an 2019 Audi A5 and there is a terrible Auto start/stop malfunction and cruise control malfunction that has made this car unsafe to drive. The Auto start is featured on the A5 to "save gas," but however malfunctions and cuts off while driving or coming to a stop. Tonight on 1/21/2025 at 1:44 am it did just that. While sitting at the light it stalled out, manually crank it up attempt to get thru the light and it cuts off leaving my son and I stranded dead center of the intersection leaving the two of us sitting ducks. I look and there is traffic coming and we were nearly taken out by an oncoming vehicle after my 5th attempt to start up the car before finally pulling off. Prior I was alone in traffic where the auto stop again malfunctioned, cut off, and caused me to roll backwards almost hitting a vehicle behind me. The cruise control also malfunctions at random. This vehicle has become not only a high risk but a danger to operate on any highway at this point and I've only had it 2 years. It is an extremely beautiful car, but is not worth my life, my son's, or anyone else sitting in the car.
I drive an 2019 Audi A5 and there is a terrible Auto start/stop malfunction and cruise control malfunction that has made this car unsafe to drive. The Auto start is featured on the A5 to "save gas," but however malfunctions and cuts off while driving or coming to a stop. Tonight on 1/21/2025 at 1:44 am it did just that. While sitting at the light it stalled out, manually crank it up attempt to get thru the light and it cuts off leaving my son and I stranded dead center of the intersection leaving the two of us sitting ducks. I look and there is traffic coming and we were nearly taken out by an oncoming vehicle after my 5th attempt to start up the car before finally pulling off. Prior I was alone in traffic where the auto stop again malfunctioned, cut off, and caused me to roll backwards almost hitting a vehicle behind me. The cruise control also malfunctions at random. This vehicle has become not only a high risk but a danger to operate on any highway at this point and I've only had it 2 years. It is an extremely beautiful car, but is not worth my life, my son's, or anyone else sitting in the car.
The contact owns a 2019 Audi A5. The contact stated while starting the vehicle and shifting into reverse(R), the message "SOS System Deactivated" was displayed, and the rearview camera became inoperable. The contact shifted to park(P) and shifted back to reverse(R); however, the failure persisted. The contact stated upon restarting the vehicle and shifting to reverse(R), the rearview camera became operable, but the message "SOS System Deactivated" was displayed. Additionally, the contact stated that while his wife was at a complete stop two weeks later, the Audi pre-sense warning light illuminated, and an alarm sounded. The windows rolled up independently, and the front driver's side seat belt tightened around the waist of the contact's wife. The contact stated that the seat belt untightened, and his wife was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 25,000.
The contact owns a 2019 Audi A5. The contact stated while starting the vehicle and shifting into reverse(R), the message "SOS System Deactivated" was displayed, and the rearview camera became inoperable. The contact shifted to park(P) and shifted back to reverse(R); however, the failure persisted. The contact stated upon restarting the vehicle and shifting to reverse(R), the rearview camera became operable, but the message "SOS System Deactivated" was displayed. Additionally, the contact stated that while his wife was at a complete stop two weeks later, the Audi pre-sense warning light illuminated, and an alarm sounded. The windows rolled up independently, and the front driver's side seat belt tightened around the waist of the contact's wife. The contact stated that the seat belt untightened, and his wife was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 25,000.
Safety Rating for the 2019 AUDI A5
NHTSA has not yet tested the 2019 AUDI A5 in its New Car Assessment Program.
Technical Service Bulletins for the 2019 AUDI A5
Volkswagen Group of America, Inc. has issued 45 technical service bulletins (TSBs) for the 2019 AUDI A5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
A3724282074806_2 — POWER TRAIN
This bulletin provides information for when there are noises after selecting a gear at idlijng speed when the vehicle is stationary; noises when driving in different gears.
A5724432027368_5 — STRUCTURE:BODY
This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.
A3423652070167_2 — ENGINE AND ENGINE COOLING:COOLING SYSTEM
This bulletin provides information for when the cooling oil valve fails basic settings after repair; DTC P1A5B00.
A9123032070046_2 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This bulletin provides information for when the emergency call warning appears in the instrument cluster when leaving an area of cellular coverage.
A5723072064183_5 — STRUCTURE:BODY:DOOR
This bulletin states to replace the outer door seal in instances where it has come loose.
A7023782044503_4 — STRUCTURE
This bulletin provides instructions for when a customer hears a rattling noise coming from the rear parcel shelf or rear subwoofer grille when playing music.
A3022312053597_6 — POWER TRAIN
This bulletin contains repair instructions for when there is a leak from the lower bellhousing.
A9122442062973_3 — ELECTRICAL SYSTEM
This bulletin states that an SOS malfunction accompanied by DTCs U142100, U164200, and/or U122C100 my be stored erroneously and the ETCs should be cleared.
A9122102057715_4 — COMMUNICATION:MANUFACTURER TELEMATICS
This informational bulletin states that for DTC U101400 to not perform any repairs and that this does not affect the customer or their experience.
A7222422062113_4 — SEATS
This bulletin contains instructions for when the second row backrests won't fold.
Showing 10 of 45 technical service bulletins.
NHTSA Investigations for the 2019 AUDI A5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI A5
- 2014 AUDI A5 — 38 complaints
- 2015 AUDI A5 — 11 complaints
- 2016 AUDI A5 — 9 complaints
- 2017 AUDI A5 — 0 complaints
- 2018 AUDI A5 — 46 complaints
- 2019 AUDI A5 (current)
- 2020 AUDI A5 — 102 complaints
- 2021 AUDI A5 — 8 complaints
- 2022 AUDI A5 — 6 complaints
- 2023 AUDI A5 — 11 complaints
- 2024 AUDI A5 — 9 complaints