2020 AIRSTREAM BASECAMP — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
4
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2020 AIRSTREAM BASECAMP
The 2020 AIRSTREAM BASECAMP has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, VISIBILITY:GLASS, SIDE/REAR, EQUIPMENT:APPLIANCE:AIR CONDITIONER. 2 technical service bulletins have been issued by Airstream, Inc. for this model year. The most commonly reported problems involve the Equipmentrecreational Vehicletrailer120240 Vac Electrical Systemreceptacle (1 complaint), Equipmentrecreational Vehicletrailer120240 Vac Electrical Systemwiring (1 complaint), and Structurebody (1 complaint).
Recalls for the 2020 AIRSTREAM BASECAMP
NHTSA has recorded 6 recalls for the 2020 AIRSTREAM BASECAMP, potentially affecting up to 9,801 vehicles.
Recall 22V932000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 1,992 vehicles affected
Defect: Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
Consequence: A window glass that detaches from the trailer can increase the risk of injury or crash.
Remedy: Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of...
View full details →Recall 22V932000 — VISIBILITY:GLASS, SIDE/REAR
| 1,992 vehicles affected
Defect: Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
Consequence: A window glass that detaches from the trailer can increase the risk of injury or crash.
Remedy: Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of...
View full details →Recall 21V195000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
| 1,509 vehicles affected
Defect: Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
Consequence: A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
Remedy: Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream...
View full details →Recall 21V195000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 1,509 vehicles affected
Defect: Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
Consequence: A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
Remedy: Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream...
View full details →Recall 19V753000 — TRAILER HITCHES
| 1,888 vehicles affected
Defect: Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the tow ball, potentially causing the coupler to separate from the tow...
Consequence: If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.
Remedy: Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to...
View full details →Recall 19V397000 — EQUIPMENT:OTHER:LABELS
| 911 vehicles affected
Defect: Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp trailers. The Tire Placard is lacking the trailer's spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selections and Rims."
Consequence: The lack of information on the Tire Placard may lead an owner to unintentionally install the wrong size spare tire, affecting the vehicle control and handling, increasing the risk of crash.
Remedy: Airstream will notify owners, and will provide corrected labels, free of charge. The recall is expected to begin July 23, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
View full details →Owner Complaints for the 2020 AIRSTREAM BASECAMP
4 complaints have been filed with NHTSA for the 2020 AIRSTREAM BASECAMP. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipmentrecreational Vehicletrailer120240 Vac Electrical Systemreceptacle | 1 | 0 | 0 | 0 | 0 |
| Equipmentrecreational Vehicletrailer120240 Vac Electrical Systemwiring | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2020 Air Stream Base Camp. The contact stated that while hauling the trailer, the trailer was shaking abnormally. The contact stated that the three-foot cord loosened and melted the plug and cord. The contact stated that as a result of the failure, the hot water heater and furnace combo experienced an electrical short. The cord lost voltage and melted a hole in the receptacle. There were no warning lights illuminated. An independent mechanic noticed the plug attached to the receptacle was damaged. The vehicle was taken to the local dealer where the furnace and hot water heater combo was replaced. The manufacturer was notified by email, but no additional assistance was provided. The failure mileage was unknown.
The contact owns a 2020 Air Stream Base Camp. The contact stated that while hauling the trailer, the trailer was shaking abnormally. The contact stated that the three-foot cord loosened and melted the plug and cord. The contact stated that as a result of the failure, the hot water heater and furnace combo experienced an electrical short. The cord lost voltage and melted a hole in the receptacle. There were no warning lights illuminated. An independent mechanic noticed the plug attached to the receptacle was damaged. The vehicle was taken to the local dealer where the furnace and hot water heater combo was replaced. The manufacturer was notified by email, but no additional assistance was provided. The failure mileage was unknown.
The contact owns a 2020 Air Stream Base Camp. The contact stated that while hauling the trailer, the trailer was shaking abnormally. The contact stated that the three-foot cord loosened and melted the plug and cord. The contact stated that as a result of the failure, the hot water heater and furnace combo experienced an electrical short. The cord lost voltage and melted a hole in the receptacle. There were no warning lights illuminated. An independent mechanic noticed the plug attached to the receptacle was damaged. The vehicle was taken to the local dealer where the furnace and hot water heater combo was replaced. The manufacturer was notified by email, but no additional assistance was provided. The failure mileage was unknown.
The Air Stream Basecamp rock guard shield Southco fasteners have repeatedly failed and dropped out while traveling. We had a full replacement of all the Southco fasteners for the three rock guard shields installed on our 2020 Air Stream basecamp X trailer while we were traveling July 2020. Replacement service was handled under warranty by an Air Stream service department. While on a May 2021 trip, we again had a Southco fastener drop out of a rock shield. We only notice the fasteners are missing when we stop for gas, not while in transit. We are working with with the local Air Stream service department to replace the current missing fastener, again under warranty. It would be extremely dangerous if both of the Southco rock guard fasteners fall out of a shield while driving down the road with the trailer. Nothing would stop the shield from swinging open, breaking off due to wind pressure, and hitting other vehicles, causing serious injury and expensive repair.
Safety Rating for the 2020 AIRSTREAM BASECAMP
NHTSA has not yet tested the 2020 AIRSTREAM BASECAMP in its New Car Assessment Program.
Technical Service Bulletins for the 2020 AIRSTREAM BASECAMP
Airstream, Inc. has issued 2 technical service bulletins (TSBs) for the 2020 AIRSTREAM BASECAMP. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB188 — LATCHES/LOCKS/LINKAGES
certain scenarios on model year 2020-2022 Airstream Basecamp 16' & 20' the solar rocak guards 1/4 turn fastener is not locking properly into the rubber receptacle. The fastener should fit tight and not be loosely attached.
TSB188 — STRUCTURE
certain scenarios on model year 2020-2022 Airstream Basecamp 16' & 20' the solar rocak guards 1/4 turn fastener is not locking properly into the rubber receptacle. The fastener should fit tight and not be loosely attached.
NHTSA Investigations for the 2020 AIRSTREAM BASECAMP
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AIRSTREAM BASECAMP
- 2017 AIRSTREAM BASECAMP — 5 complaints
- 2018 AIRSTREAM BASECAMP — 0 complaints
- 2019 AIRSTREAM BASECAMP — 0 complaints
- 2020 AIRSTREAM BASECAMP (current)
- 2021 AIRSTREAM BASECAMP — 3 complaints
- 2022 AIRSTREAM BASECAMP — 1 complaint
- 2023 AIRSTREAM BASECAMP — 0 complaints
- 2024 AIRSTREAM BASECAMP — 0 complaints
Other AIRSTREAM Models
- AIRSTREAM LAND YACHT — 28 total complaints
- AIRSTREAM AIRSTREAM — 24 total complaints
- AIRSTREAM CLASSIC — 22 total complaints
- AIRSTREAM INTERNATIONAL — 15 total complaints
- AIRSTREAM INTERNATIONAL CCD — 13 total complaints
- AIRSTREAM FLYING CLOUD — 12 total complaints
- AIRSTREAM INTERSTATE — 11 total complaints
- AIRSTREAM TRAVEL TRAILER — 11 total complaints