2017 AIRSTREAM BASECAMP — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
5
Recalls
5
Service Bulletins
0
Investigations
Overview of the 2017 AIRSTREAM BASECAMP
The 2017 AIRSTREAM BASECAMP has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, VISIBILITY:GLASS, SIDE/REAR, EQUIPMENT:APPLIANCE:AIR CONDITIONER. 5 technical service bulletins have been issued by Airstream, Inc. for this model year. The most commonly reported problems involve the Structurebody (2 complaints), Electrical System (1 complaint), and Unknown Or Other (1 complaint).
Recalls for the 2017 AIRSTREAM BASECAMP
NHTSA has recorded 8 recalls for the 2017 AIRSTREAM BASECAMP, potentially affecting up to 9,231 vehicles.
Recall 22V932000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 1,992 vehicles affected
Defect: Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
Consequence: A window glass that detaches from the trailer can increase the risk of injury or crash.
Remedy: Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of...
View full details →Recall 22V932000 — VISIBILITY:GLASS, SIDE/REAR
| 1,992 vehicles affected
Defect: Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
Consequence: A window glass that detaches from the trailer can increase the risk of injury or crash.
Remedy: Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of...
View full details →Recall 21V195000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
| 1,509 vehicles affected
Defect: Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
Consequence: A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
Remedy: Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream...
View full details →Recall 21V195000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 1,509 vehicles affected
Defect: Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
Consequence: A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
Remedy: Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream...
View full details →Recall 20V349000 — VISIBILITY:GLASS, SIDE/REAR
| 732 vehicles affected
Defect: Airstream, Inc. (Airstream) is recalling certain 2017-2018 Basecamp travel trailers. The adhesive bond between the glass and the metal frame of the entry door window may fail, allowing the glass to separate while the trailer is moving.
Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy: Airstream will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary and installing updated adhesive strips to all windows, free of charge. This recall began August 3, 2020. Owners may contact...
View full details →Recall 19V397000 — EQUIPMENT:OTHER:LABELS
| 911 vehicles affected
Defect: Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp trailers. The Tire Placard is lacking the trailer's spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selections and Rims."
Consequence: The lack of information on the Tire Placard may lead an owner to unintentionally install the wrong size spare tire, affecting the vehicle control and handling, increasing the risk of crash.
Remedy: Airstream will notify owners, and will provide corrected labels, free of charge. The recall is expected to begin July 23, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
View full details →Recall 17V155000 — TIRES
| 293 vehicles affected
Defect: Airstream Inc. (Airstream) is recalling certain 2017 Base Camp recreational trailers. When the trailer is heavily loaded, the axle travel may allow the tires on these vehicles to contact the plastic liner of the wheel well or fender, possibly resulting in tire failure.
Consequence: Tire failure can increase the risk of a crash.
Remedy: Airstream will notify owners, and dealers will replace the axle to limit the axle travel, free of charge. The recall began on April 13, 2017. Owners may contact Airstream customer service at 1-937-596-6111, extension 7401 or 7411.
View full details →Recall 17V155000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 293 vehicles affected
Defect: Airstream Inc. (Airstream) is recalling certain 2017 Base Camp recreational trailers. When the trailer is heavily loaded, the axle travel may allow the tires on these vehicles to contact the plastic liner of the wheel well or fender, possibly resulting in tire failure.
Consequence: Tire failure can increase the risk of a crash.
Remedy: Airstream will notify owners, and dealers will replace the axle to limit the axle travel, free of charge. The recall began on April 13, 2017. Owners may contact Airstream customer service at 1-937-596-6111, extension 7401 or 7411.
View full details →Owner Complaints for the 2017 AIRSTREAM BASECAMP
5 complaints have been filed with NHTSA for the 2017 AIRSTREAM BASECAMP. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The positive wire attaching to the outside of the battery box shorted against the mounting bolt, creating burn marks on the wire, the nut, the bolt and the insulator. This was discovered during an upgrade. It was hidden from sight by the side of the battery box and appears to have come from the factory this way. It appears that the wire spun during installation, creating a short.
The passenger side window that is part of the door started to come off. I was able to catch it coming loose in time to prevent it from coming completely loose. A Google search reveals that this is not an uncommon occurrence with the airstream basecamp models. There are several reports online from previous owners. We were lucky that the window didn’t come off during transit! I’ve called airstream dealer in Seattle several times but customer service won’t return my calls.
The passenger side window that is part of the door started to come off. I was able to catch it coming loose in time to prevent it from coming completely loose. A Google search reveals that this is not an uncommon occurrence with the airstream basecamp models. There are several reports online from previous owners. We were lucky that the window didn’t come off during transit! I’ve called airstream dealer in Seattle several times but customer service won’t return my calls.
SIDE DOOR GLAZING BLEW OFF TRAILER ON I-75 FLORIDA. VEHICLE AND TRAILER SPEED AT 70 MPH ON INTERSTATE HIGHWAY. THE VIN HAS NO INFO. NO NONE REASON FOR FAILURE. *DT *TP
SIDE DOOR GLAZING BLEW OFF TRAILER ON I-75 FLORIDA. VEHICLE AND TRAILER SPEED AT 70 MPH ON INTERSTATE HIGHWAY. THE VIN HAS NO INFO. NO NONE REASON FOR FAILURE. *DT *TP
Safety Rating for the 2017 AIRSTREAM BASECAMP
NHTSA has not yet tested the 2017 AIRSTREAM BASECAMP in its New Car Assessment Program.
Technical Service Bulletins for the 2017 AIRSTREAM BASECAMP
Airstream, Inc. has issued 5 technical service bulletins (TSBs) for the 2017 AIRSTREAM BASECAMP. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
1ST-TSB172-08282 — EQUIPMENT:ELECTRICAL
It has come to our attention that there is an opportunity for the refrigerator in certain 2017 and 2018 Basecamps to cool inadequately in extreme higher temperatures.
1ST-TSB171-08282 — EQUIPMENT ADAPTIVE/MOBILITY
There is an opportunity for excess water to leak into the Basecamp refrigerator compartment through the exterior, vented refrigerator access door.
1ST-TSB171-08282 — STRUCTURE
There is an opportunity for excess water to leak into the Basecamp refrigerator compartment through the exterior, vented refrigerator access door.
1ST-TSB168-1228 — TRAILER HITCHES
DISCUSSES: COMPLETING A CHECKLIST TO VERIFY ITEMS TO BE CORRECT ON A VEHICLE THAT THAT HAS SEVERAL VARIATIONS OF PRODUCTION VEHICLES RELEASED, AND TO MAKE SURE THE UNITS ARE UP TO PRODUCTION STANDARDS.
1ST-TSB169-1228 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY
DISCUSSES: POSSIBLE DAMAGE TO THE FRESH WATER TANK AND WILL NEED TO BE CHECKED FOR LEAKS.
NHTSA Investigations for the 2017 AIRSTREAM BASECAMP
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AIRSTREAM BASECAMP
- 2017 AIRSTREAM BASECAMP (current)
- 2018 AIRSTREAM BASECAMP — 0 complaints
- 2019 AIRSTREAM BASECAMP — 0 complaints
- 2020 AIRSTREAM BASECAMP — 4 complaints
- 2021 AIRSTREAM BASECAMP — 3 complaints
- 2022 AIRSTREAM BASECAMP — 1 complaint
Other AIRSTREAM Models
- AIRSTREAM LAND YACHT — 28 total complaints
- AIRSTREAM AIRSTREAM — 24 total complaints
- AIRSTREAM CLASSIC — 22 total complaints
- AIRSTREAM INTERNATIONAL — 15 total complaints
- AIRSTREAM INTERNATIONAL CCD — 13 total complaints
- AIRSTREAM FLYING CLOUD — 12 total complaints
- AIRSTREAM INTERSTATE — 11 total complaints
- AIRSTREAM TRAVEL TRAILER — 11 total complaints