2014 ACURA MDX Seats Problems

HEADREST IS EXTREMELY UNCOMFORTABLE. I KNOW THEY ARE SUPPOSEDLY SAFE, BUT I DON'T THINK IT'S TRUE. THEY FORCE THE HEAD FOREWARD AND LEAVE A BIG VOID FROM THE TOP OF YOUR SHOULDERS TO THE BOTTOM OF YOUR HEAD. THIS COULD BREAK YOUR NECK IN A COLLISION BY FORCING THE HEAD. SORT OF A REVERSE WHIPLASH, IF YOU WILL. WORST OF ALL, THEY CAUSE ME A LOT PAIN ON LONG TRIPS. PLEASE RECALL THESE AND REPLACE THEM WITH TILT-ADJUSTABLE HEADRESTS.

WE RECENTLY PURCHASED (6/25/14) AN 2014 MDX ACURA. WHEN THE CAR IS IN MOTION (AT ANY SPEED) AND DOOR LOCKS ARE ENGAGED IN THE LOCK POSITION, THE DOOR HANDLES OPEN THE DOORS. THERE IS NO WAY TO PREVENT THE PASSENGER SIDE DOOR FROM OPENING IF THE INSIDE HANDLE IS PULLED WHILE THE CAR IS IN MOTION. I CALLED THE DEALER, RESPONSE WAS THAT IS THE DESIGN OF THE CAR, I CONTACTED ACURA CUSTOMER CARE SPOKE WITH [XXX] AND WAS TOLD THE SAME, IT'S THE DESIGN OF THE CAR TO MAKE IT EASY FOR THE PASSENGER AND DRIVER TO EXIT THE CAR. MY CONCERN IS OBVIOUS AND THE CUSTOMER CARE AGENT AGREED, BUT THERE IS NO RECOURSE. IF THE DOOR HANDLE IS PULLED WHILE THE CAR IS IN MOTION THERE COULD BE CATASTROPHIC INJURY OR ACCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR