Technical Service Bulletin WP20-018R — 2017 WESTERN STAR 4700

STEERING

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Bulletin Details

TSB ID WP20-018R
Manufacturer
Vehicle 2017 WESTERN STAR 4700
Component STEERING
Communication Date

Bulletin Summary

Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2017 WESTERN STAR 4700

ICI21-030 VISIBILITY
WP60-100 EQUIPMENT
SBW54-061 ELECTRICAL SYSTEM
SBW32-018 SUSPENSION:REAR
SBW41-002 EQUIPMENT
18SP726Rev FUEL SYSTEM, DIESEL
ICI18-035 FL766 EQUIPMENT
ICI18-035 FL766 ELECTRICAL SYSTEM
sbw31013 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
DOC-1033403 VISIBILITY
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