Technical Service Bulletin TSB 22-2419 — 2021 LINCOLN MKX

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

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Bulletin Details

TSB ID TSB 22-2419
Manufacturer
Vehicle 2021 LINCOLN MKX
Component EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Communication Date

Bulletin Summary

This article supersedes TSB 22-2062 to update the Issue, Action and Service Procedure. Some 2021-2022 Edge/Nautilus vehicles may experience one or more of the following symptoms: Inoperative Front Camera if the camera system button is pressed once the vehicle is below the speed threshold of 6 mph (10 km/h) (Edge Only), Android Auto connection concerns, Apple CarPlay connection concerns, center display screen freezing/locking up, windows media audio (WMA) files not playing properly from a universal serial bus (USB) device, intermittent blank center display screen, Bluetooth connectivity concerns, incorrect Owner's Manual language for French, frozen or delayed touch response for center display screen. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. NOTE: The APIM software update that addresses the symptom listed in this article may have been delivered over-the-air (OTA) via Ford Power-Up software updates to connected vehicles that have automatic updates enabled through the center display screen

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2021 LINCOLN MKX

SSM 53174 UNKNOWN OR OTHER
SSM 53040 UNKNOWN OR OTHER
TSB 23-2237 EQUIPMENT
TSB 22-2419 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
SSM 50714 BACK OVER PREVENTION:SOFTWARE
TSB 22-2150 EQUIPMENT
SSM 50473 UNKNOWN OR OTHER
SSM 50271 COMMUNICATION:MANUFACTURER TELEMATICS
SSM 50272 COMMUNICATION:MANUFACTURER TELEMATICS
TSB 21-2389 EQUIPMENT
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