Technical Service Bulletin TSB 21-2411 — 2020 FORD TRANSIT CONNECT
ELECTRICAL SYSTEM
Bulletin Details
| TSB ID | TSB 21-2411 |
| Manufacturer | |
| Vehicle | 2020 FORD TRANSIT CONNECT |
| Component | ELECTRICAL SYSTEM |
| Communication Date |
Bulletin Summary
This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to: Sirius audio not functioning properly after a key cycle with active subscription Presets not responding or indicating properly Intermittent audio echo/robotic voice heard during a Bluetooth phone call Wi-Fi connection message pop-up every key cycle Frozen unresponsive touchscreen Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only) Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only) Inoperative infotainment applications Poor/no AppLink function Apple CarPlay not launching on connection or a black screen when connected Voice prompts that skip or have short pauses while directions are being provided
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2020 FORD TRANSIT CONNECT
SSM 52786
ELECTRICAL SYSTEM
SSM 52722
UNKNOWN OR OTHER
TSB 22-2184
POWER TRAIN
SSM 50457
UNKNOWN OR OTHER
TSB 21-2411
EQUIPMENT
TSB 21-2226
POWER TRAIN
SSM 48579
EQUIPMENT
SSM 48443
ELECTRICAL SYSTEM
SSM 48405
ELECTRICAL SYSTEM
SSM 48357
PARKING BRAKE