Technical Service Bulletin SSM73700 — 2011 JAGUAR XJ
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Bulletin Details
| TSB ID | SSM73700 |
| Manufacturer | |
| Vehicle | 2011 JAGUAR XJ |
| Component | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| Communication Date |
Bulletin Summary
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
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