Technical Service Bulletin SSM 54556 — 2025 FORD EXPLORER
UNKNOWN OR OTHER
Bulletin Details
| TSB ID | SSM 54556 |
| Manufacturer | |
| Vehicle | 2025 FORD EXPLORER |
| Component | UNKNOWN OR OTHER |
| Communication Date |
Bulletin Summary
All 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles will have the Alexa Built-In feature removed from the vehicle in Q1 2026 due to the end of life of Amazon Alexa services in all Ford/Lincoln Digital Experience vehicles. Google Assistant will continue to be the default voice assistant in these vehicles. No additional actions should be taken in an attempt to restore Alexa Built-In functionality.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2025 FORD EXPLORER
SSM 54582
UNKNOWN OR OTHER
SSM 54548
ELECTRICAL SYSTEM
SSM 54518
ELECTRICAL SYSTEM
BCM-25.6.0 Explorer
ELECTRICAL SYSTEM
BCM-25.6.0 Explorer
UNKNOWN OR OTHER
PHX-25.1.2.5.5 Explorer
ELECTRICAL SYSTEM
PHX-25.1.2.5.5 Explorer
UNKNOWN OR OTHER
TCU-25.2.8.5 Explorer
ELECTRICAL SYSTEM
TCU-25.2.8.5 Explorer
UNKNOWN OR OTHER
TSB 25-2580
ELECTRICAL SYSTEM