Technical Service Bulletin SSM 54116 — 2023 LINCOLN AVIATOR

ELECTRICAL SYSTEM

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Bulletin Details

TSB ID SSM 54116
Manufacturer
Vehicle 2023 LINCOLN AVIATOR
Component ELECTRICAL SYSTEM
Communication Date

Bulletin Summary

Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus (USB) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2023 LINCOLN AVIATOR

SSM 54555 UNKNOWN OR OTHER
SSM 54555 STRUCTURE:BODY
TSB 25-2302 ELECTRICAL SYSTEM
SSM 53876 POWER TRAIN
TSB 24-2331 UNKNOWN OR OTHER
SSM 52503 FUEL/PROPULSION SYSTEM
SSM 52373 EQUIPMENT
SSM 52373 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SSM 52264 EQUIPMENT
SSM 52189 ELECTRICAL SYSTEM
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