Technical Service Bulletin SSM 50970 — 2021 FORD EDGE
ELECTRICAL SYSTEM:SOFTWARE
Bulletin Details
| TSB ID | SSM 50970 |
| Manufacturer | |
| Vehicle | 2021 FORD EDGE |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Communication Date |
Bulletin Summary
Some 2021-2022 Edge vehicles may exhibit a concern during an accessory protocol interface module (APIM) software update where the vehicle fails to recognize the universal serial bus (USB) drive or center display screen does not acknowledge USB programming has started. If the Ford Diagnosis and Repair System (FDRS) application titled Module Update Repair has been performed previously but the vehicle fails to indicate that the USB programming has started, inform customers that they can continue to drive the vehicle and engineering is currently working on a solution, expected by the end of August 2022. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2021 FORD EDGE
24N12
ENGINE
TSB 25-2154
UNKNOWN OR OTHER
SSM 52287
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SAN-Vol1 I1
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
22B08 S2
ELECTRICAL SYSTEM:SOFTWARE
SSM 51163
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
OTA SU3 P1 Edge
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
SSM 50970
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
SSM 50884
BACK OVER PREVENTION:SOFTWARE
SSM 50866
EQUIPMENT ADAPTIVE/MOBILITY