Technical Service Bulletin SSM 50039 — 2018 FORD EDGE
ELECTRICAL SYSTEM
Bulletin Details
| TSB ID | SSM 50039 |
| Manufacturer | |
| Vehicle | 2018 FORD EDGE |
| Component | ELECTRICAL SYSTEM |
| Communication Date |
Bulletin Summary
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2018 FORD EDGE
SSM 54067
VISIBILITY/WIPER
SSM 51248
BACK OVER PREVENTION:SOFTWARE
SSM 49833
STRUCTURE:BODY:HATCHBACK/LIFTGATE
SSM 49330
ELECTRICAL SYSTEM:SOFTWARE
TSB 20-2373
EQUIPMENT ADAPTIVE/MOBILITY
SSM 48579
POWER TRAIN
SSM 48344
EQUIPMENT
SSM 47791
ENGINE AND ENGINE COOLING:COOLING SYSTEM
SSM 47662
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
SSM 47638
STEERING: STEERING WHEEL/HANDLE BAR