Technical Service Bulletin P9333 Q50 - SOS — 2019 INFINITI Q50

SOS Switch Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Service Campaign to remove a non-functional SOS switch plate in the map lamp in certain 2019 model year Q50 vehicles. The subject units are not equipped with telematics, but were inadvertently built with a non-functioning SOS switch. In an effort to minimize client inconvenience, retailers will remove the non-functioning SOS switch. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History – Open Campaign I.D. P9333  - New vehicles in retailer inventory can also be identified through the attached VIN list or by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  - Refer to IPSB 15-286 for additional information 2. Retailers are requested to repair any affected vehicles in retailer new or pre-owned inventory to ensure client satisfaction. 3. Retailers should use ITB19-031 to correct any vehicles subject to this campaign. 4. Once repaired, retailers should submit the claim, using the claims coding provided, and release the vehicle.