Technical Service Bulletin N252503850 — 2023 CHEVROLET TRAVERSE

ENGINE

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Bulletin Details

TSB ID N252503850
Manufacturer
Vehicle 2023 CHEVROLET TRAVERSE
Component ENGINE
Communication Date

Bulletin Summary

Special Coverage. Certain vehicles listed above may have a condition that could cause the mounting bracket on the front exhaust pipe to separate from the pipe. If this condition occurs, a hole may develop in the exhaust pipe at the bracket location, and a rattling or increased exhaust noise may be heard. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after June 10, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to June 10, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the front exhaust pipe as necessary. The repairs will be made at no charge to the customer.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2023 CHEVROLET TRAVERSE

PIT5987A STEERING
PIT6101F UNKNOWN OR OTHER
N232433891 UNKNOWN OR OTHER
N232433891 FUEL/PROPULSION SYSTEM
PIE0757 ENGINE AND ENGINE COOLING
PIE0756 STRUCTURE
N232402000 WHEELS
N232402000 STRUCTURE
23-NA-086 EXTERIOR LIGHTING
23-NA-078 SERVICE BRAKES, HYDRAULIC
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