Technical Service Bulletin ITB20-021 — 2020 INFINITI Q50

ELECTRICAL SYSTEM

Check any vehicle history by VIN - Free vehicle history report

Bulletin Details

TSB ID ITB20-021
Manufacturer
Vehicle 2020 INFINITI Q50
Component ELECTRICAL SYSTEM
Communication Date

Bulletin Summary

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following Service Procedure is for the items below:  Stability improvements and “bug” fixes Refer to steps 1 - 4 to confirm that this bulletin applies. HINT: The software update only needs to be downloaded once and can then be used on multiple Applied Vehicles until other infotainment software is loaded onto the USB drive to overwrite the original data.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2020 INFINITI Q50

ITB22-038B ENGINE AND ENGINE COOLING
ITB22-014 EQUIPMENT:ELECTRICAL:INFOTAINMENT
ITB22-014 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
ITB19-042C ELECTRICAL SYSTEM:SOFTWARE
ITB21-022B ELECTRICAL SYSTEM
ITB20-016A EQUIPMENT
ITB19-041d EQUIPMENT ADAPTIVE/MOBILITY
ITB19-041d ELECTRICAL SYSTEM
ITB19-041d EQUIPMENT
ITB20-029 EQUIPMENT
Check any vehicle history by VIN - Free vehicle history report