Technical Service Bulletin 9002711 — 2009 DODGE JOURNEY

Part Description: 2nd Row Seat is Hard to Move Fore/Aft Issue Description: If a 2nd row seat is hard to move fore/aft, check if the following procedure fixes the condition:~ 1. Move the seat to a fore/aft position where all four attachment bolts to the floor are accessible.~ 2. Loosen all four bolts, but do not remove them. Do not remove the seat from the vehicle.~ 3. While lifting up on the fore/aft adjustment handle, slightly move the seat on each track until the tracks are synchronized to the same fore/aft position. (Note: Tracks are synchronized when the same locking hole is used by each track. This position is checked by looking at front inboard side of fixed track and counting the number of 'lock' windows visible. When number of windows are the same on each side, tracks are synchronized.) Release the handle while ensuring tracks stay synchronized.~ 4. Tighten all four floor attachment bolts to 95 Nm.~ 5. Move the seat fore/aft and verify that this procedure reduced the effort to an acceptable level.~ If the above repair procedure does not correct this condition, proceed with normal diagnosis and repair.