Technical Service Bulletin 09-017-21-3808 — 2018 MAZDA CX-9
EQUIPMENT ADAPTIVE/MOBILITY
Bulletin Details
| TSB ID | 09-017-21-3808 |
| Manufacturer | |
| Vehicle | 2018 MAZDA CX-9 |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Communication Date |
Bulletin Summary
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cycle ends. This is caused by some SD cards for the MAZDA CONNECT navigation system being manufactured with improper hardware, resulting in a data reading error. To correct the concern, the SD card hardware has been changed.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2018 MAZDA CX-9
SA-052-25
ENGINE
CSP12 Repair
ENGINE
05-002-23
POWER TRAIN
09-013-23a
ELECTRICAL SYSTEM
SA-001-22b
ELECTRICAL SYSTEM:SOFTWARE
07-001/22
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
09-030-21-3838
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
01-001-21-3761a
ENGINE AND ENGINE COOLING
09-023-21-3820
EQUIPMENT
MT-003-21
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS