Technical Service Bulletin 0813423 — 2017 JEEP COMPASS

ELECTRICAL SYSTEM:SOFTWARE

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Bulletin Details

TSB ID 0813423
Manufacturer
Vehicle 2017 JEEP COMPASS
Component ELECTRICAL SYSTEM:SOFTWARE
Communication Date

Bulletin Summary

Radio SW update GR18.8 Customers may experience one or more of the following: ? WiFi hotspot connection failure (UAQ and UCA). ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working (UAQ and UCA). ? Navigation voice prompts are in a different language than what is set. ? Radio may reset or go blank (Rear View Camera (RVC) not affected). ? Unable to enter non-alphanumeric (Emoji) characters into the Wireless phone book for caller?s name ? Unable to communicate with the radio using wiTECH. This bulletin involves inspecting and if required, updating the radio software level to 18.7 (UGQ or UDQ) 18.8 (UAQ or UCQ).

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2017 JEEP COMPASS

S2524000011 UNKNOWN OR OTHER
0813423 BACK OVER PREVENTION
0813423 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
0813423 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
9100165 EXTERIOR LIGHTING:HEADLIGHTS
08-235-22 BACK OVER PREVENTION
0801022 BACK OVER PREVENTION
0801022 ELECTRICAL SYSTEM
0801022 POWER TRAIN
W84 ELECTRICAL SYSTEM
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