Recall 24V930000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Defect in 2019-2022 MERCEDES-BENZ SPRINTER 2500
RECALL This recall affects up to 697 vehicles.
Recall Summary
| NHTSA Campaign | 24V930000 |
| Manufacturer | Daimler Vans USA, LLC |
| Vehicles Affected | 697 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| Date Notified | |
| Affected Vehicles |
2019 MERCEDES-BENZ SPRINTER 2500, 2019 MERCEDES-BENZ SPRINTER 4500, 2019 MERCEDES-BENZ SPRINTER 3500, 2019 MERCEDES-BENZ SPRINTER 1500, 2020 MERCEDES-BENZ SPRINTER 4500, 2020 MERCEDES-BENZ SPRINTER 3500, 2020 MERCEDES-BENZ SPRINTER 1500, 2020 MERCEDES-BENZ SPRINTER 2500, 2021 MERCEDES-BENZ SPRINTER 2500, 2021 MERCEDES-BENZ SPRINTER 1500, 2021 MERCEDES-BENZ SPRINTER 4500, 2021 MERCEDES-BENZ SPRINTER 3500, 2022 MERCEDES-BENZ SPRINTER 4500, 2022 MERCEDES-BENZ SPRINTER 3500, 2022 MERCEDES-BENZ SPRINTER 2500, 2022 MERCEDES-BENZ SPRINTER 1500
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Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Safety Consequence
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Related Recalls for MERCEDES-BENZ
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 25V864000 | 2025 MERCEDES-BENZ GLE 350 4MATIC | SEAT BELTS:REAR/OTHER | 82 | |
| 25V865000 | 2025 MERCEDES-BENZ AMG E 53 4MATIC+ WAGON | ELECTRICAL SYSTEM:WIRING | 117 | |
| 25V894000 | 2023 MERCEDES-BENZ EQB 250 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 169 | |
| 25V830000 | 2024 MERCEDES-BENZ AMG EQE SUV 4MATIC | BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT | 1,899 | |
| 25V487000 | 2022 MERCEDES-BENZ EQB 350 4MATIC | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 660 | |
| 25V609000 | 2024 MERCEDES-BENZ SPRINTER 2500 | STRUCTURE:FRAME AND MEMBERS | 4 | |
| 25V725000 | 2023 MERCEDES-BENZ SPRINTER 2500 | STRUCTURE:FRAME AND MEMBERS | 366 | |
| 25V711000 | 2025 MERCEDES-BENZ G 580 | FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR | 12 | |
| 25V712000 | 2025 MERCEDES-BENZ SPRINTER 2500 | FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR | 16 | |
| 25V463000 | 2023 MERCEDES-BENZ METRIS | EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT | 43,422 |