Recall 23V420000 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Defect in 2018-2023 FORD F-350 SD
RECALL This recall affects up to 691,133 vehicles.
Recall Summary
| NHTSA Campaign | 23V420000 |
| Manufacturer | Ford Motor Company |
| Vehicles Affected | 691,133 |
| Component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| Date Notified | |
| Affected Vehicles |
2018 FORD EXPEDITION, 2018 LINCOLN NAVIGATOR, 2019 FORD F-250 SD, 2019 FORD EXPEDITION, 2019 FORD F-550 SD, 2019 FORD F-350 SD, 2019 FORD F-450 SD, 2019 LINCOLN NAVIGATOR, 2020 FORD F-350 SD, 2020 FORD F-450 SD, 2020 FORD F-550 SD, 2020 FORD F-250 SD, 2020 FORD EXPEDITION, 2020 LINCOLN NAVIGATOR, 2021 FORD F-350 SD, 2021 FORD F-250 SD, 2021 FORD F-450 SD, 2021 FORD F-550 SD, 2021 FORD EXPEDITION, 2021 LINCOLN NAVIGATOR, 2022 FORD F-450 SD, 2022 FORD F-350 SD, 2022 FORD F-550 SD, 2022 FORD F-250 SD, 2022 FORD EXPEDITION, 2022 LINCOLN NAVIGATOR, 2023 FORD F-350 SD, 2023 FORD F-250 SD, 2023 FORD F-450 SD, 2023 FORD F-550 SD, 2023 FORD EXPEDITION, 2023 LINCOLN NAVIGATOR
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Defect Description
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Safety Consequence
Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Remedy
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Related Recalls for FORD
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 25V611000 | 2016 FORD TAURUS | STRUCTURE:EXTERIOR TRIM | 101,944 | |
| 25V626000 | 2020 FORD F-350 SD | STEERING:COLUMN | 115,539 | |
| 26V062000 | 2026 FORD E-TRANSIT | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 98 | |
| 25V881000 | 2022 FORD MAVERICK HYBRID | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 87 | |
| 25V876000 | 2019 FORD TRANSIT | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: | 86 | |
| 25V887000 | 2022 FORD TRANSIT | BACK OVER PREVENTION:DISPLAY FUNCTION | 2 | |
| 25V863000 | 2024 FORD F-150 LIGHTNING BEV | POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL | 272,645 | |
| 25V726000 | 2026 FORD ECONOLINE | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | 6,909 | |
| 25V886000 | 2019 FORD EXPEDITION | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 890 | |
| 26V024000 | 2026 FORD EXPLORER | VISIBILITY:WINDSHIELD | 8 |