Recall 23V204000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Defect in 2019-2022 FREIGHTLINER SPRINTER 3500
RECALL This recall affects up to 6,857 vehicles.
Recall Summary
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Safety Consequence
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Related Recalls for FREIGHTLINER
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 25V760000 | 2026 FREIGHTLINER BUSINESS CLASS M2 | SUSPENSION:CRITICAL FASTENERS | 18,783 | |
| 25V601000 | 2025 FREIGHTLINER BUSINESS CLASS M2 | SERVICE BRAKES, AIR:CRITICAL FASTENERS | 402 | |
| 25V603000 | 2024 FREIGHTLINER BUSINESS CLASS M2 | STEERING:CRITICAL FASTENERS | 343 | |
| 25V504000 | 2022 FREIGHTLINER BUSINESS CLASS M2 | STEERING | 176 | |
| 25V295000 | 2025 FREIGHTLINER 114SD | SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK | 68 | |
| 25V046000 | 2024 FREIGHTLINER EM2 | ELECTRICAL SYSTEM:WIRING:POWER DISTRIBUTION MODULE/IPDM | 810 | |
| 25V187000 | 2025 FREIGHTLINER BUSINESS CLASS M2 | EXTERIOR LIGHTING:BRAKE LIGHTS | 1,968 | |
| 24V924000 | 2020 FREIGHTLINER BUSINESS CLASS M2 | ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE | 139 | |
| 24V736000 | 2025 FREIGHTLINER CASCADIA | FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP | 620 | |
| 23V806000 | 2021 FREIGHTLINER SPRINTER 4500 | STRUCTURE:BODY | 131 |