Recall 21V058000 — COMMUNICATION: AUTO CRASH NOTIFICATION Defect in 2016-2021 MERCEDES-BENZ AMG S63
RECALL This recall affects up to 1,292,258 vehicles.
Recall Summary
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Safety Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Related Recalls for MERCEDES-BENZ
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 25V864000 | 2025 MERCEDES-BENZ GLE 350 4MATIC | SEAT BELTS:REAR/OTHER | 82 | |
| 25V865000 | 2025 MERCEDES-BENZ AMG E 53 4MATIC+ WAGON | ELECTRICAL SYSTEM:WIRING | 117 | |
| 25V894000 | 2023 MERCEDES-BENZ EQB 250 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 169 | |
| 25V830000 | 2024 MERCEDES-BENZ AMG EQE SUV 4MATIC | BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT | 1,899 | |
| 25V487000 | 2022 MERCEDES-BENZ EQB 350 4MATIC | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 660 | |
| 25V609000 | 2024 MERCEDES-BENZ SPRINTER 2500 | STRUCTURE:FRAME AND MEMBERS | 4 | |
| 25V725000 | 2023 MERCEDES-BENZ SPRINTER 2500 | STRUCTURE:FRAME AND MEMBERS | 366 | |
| 25V711000 | 2025 MERCEDES-BENZ G 580 | FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR | 12 | |
| 25V712000 | 2025 MERCEDES-BENZ SPRINTER 2500 | FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR | 16 | |
| 25V463000 | 2023 MERCEDES-BENZ METRIS | EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT | 43,422 |