Recall 14E001000 — STEERING Defect in 2011-2012 FORD EXPLORER

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RECALL This recall affects up to 300 vehicles.

Recall Summary

NHTSA Campaign 14E001000
Manufacturer Ford Motor Company
Vehicles Affected 300
Component STEERING
Date Notified
Affected Vehicles

Defect Description

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.

Safety Consequence

The inability to steer the vehicle increases the risk of a crash.

Remedy

Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.

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