NHTSA Complaint #899737 — 2000 MERCURY MYSTIQUE

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	899737
Vehicle	2000 MERCURY MYSTIQUE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	June 1, 2001
Date Filed	November 30, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

WHEN RUNNING HEATER OR AIR CONDITIONER THERE IS A MUSTY ODOR LIKE MOLD COMING FROM VENTS. ODOR IS SO BAD THAT IT MAKES CONSUMER ILL. VEHICLE TAKEN TO DEALER NUMEROUS TIMES. DEALER SPRAYED VENTS WITH CHEMICALS AND CLEANED OUT VENTS. DID NOT REMEDY THE PROBLEM. DEALER/MANUFACTURER UNWILLING TO ASSIST IN THIS MATTER. *AK *TT

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