2000 MERCURY MYSTIQUE — Problems, Recalls & Safety Data
N/A
Safety Rating
81
Owner Complaints
5
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2000 MERCURY MYSTIQUE
The 2000 MERCURY MYSTIQUE has received a total of 81 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with SUSPENSION, SERVICE BRAKES, HYDRAULIC, SEAT BELTS. 6 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Structure (17 complaints), Visibilitydefrosterdefoggerhvac System (8 complaints), and Air Bagsfrontal (5 complaints).
Recalls for the 2000 MERCURY MYSTIQUE
NHTSA has recorded 5 recalls for the 2000 MERCURY MYSTIQUE, potentially affecting up to 596,359 vehicles.
Recall 08E033000 — SUSPENSION
| 6,903 vehicles affected
Defect: FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Consequence: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
View full details →Recall 06E022000 — SERVICE BRAKES, HYDRAULIC
| 7,440 vehicles affected
Defect: CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS...
Consequence: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
View full details →Recall 00V228001 — SEAT BELTS
| 144,435 vehicles affected
Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO...
View full details →Recall 00V075000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
| 436,200 vehicles affected
Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
View full details →Recall 99V361000 — EQUIPMENT:OTHER:LABELS
| 1,381 vehicles affected
Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. THIS LABEL CONTAINS INSTRUCTIONS FOR THE ACTIVATION OF THE CHILDPROOF SAFETY LOCKS.
Consequence: THE OPERATOR OF THE VEHICLE MAY BELIEVE THE CHILDPROOF SAFETY LOCK WAS ACTIVATED WHEN IT WAS NOT, POTENTIALLY ALLOWING THE DOOR TO BE OPENED FROM THE INSIDE.
Remedy: OWNERS WILL BE PROVIDED WITH A REPLACEMENT LABEL AND INSTALLATION INSTRUCTIONS.
View full details →Owner Complaints for the 2000 MERCURY MYSTIQUE
81 complaints have been filed with NHTSA for the 2000 MERCURY MYSTIQUE. Below is a breakdown by vehicle component.
Most Recent Complaints
TL*THE CONTACT OWNS A 2000 MERCURY MYSTIQUE. THE CONTACT EXPERIENCED ENGINE HESITATION, LOSS OF POWER, AND SURGING IN HER VEHICLE. SHE WOULD LOSE ALL POWER AND HAVE TO WAIT A COUPLE OF MINUTES BEFORE THE VEHICLE WOULD RESTART. THE CONTACT COULD ONLY DRIVE FIVE MILES BEFORE THE FAILURE RECURRED. THE FAILURE OCCURRED WHEN THE ENGINE WAS WARM OR HOT. SHE TOOK THE VEHICLE TO A LOCAL GARAGE AND THEY STATED THAT THE FUEL PUMP WAS DEFECTIVE. THE CURRENT MILEAGE WAS APPROXIMATELY 56,000 AND FAILURE MILEAGE WAS APPROXIMATELY 55,600.
INSTRUMENT DASH PANEL COVER IS , AND HAS CONTINUED TO PEEL BACK AT THE DEFROST VENTS AT THE WINDSHIELD SINCE 2003. IT APPEARS THE GLUE HAD BEGUN TO FAIL. EACH TIME I BROUGHT MY CAR IN FOR SERVICE MY CONCERNS AND COMPLAINT OF THE DASH BOARD WERE LARGELY IGNORED. SIMPLY BLOWN OFF TO SAY IT WAS NOT COVERED UNDER THE WARRANTY. WHEN ASKED IF THERE HAD BEEN ANY RECALL OR WIDESPREAD COMPLAINTS I WAS TOLD NO TO BOTH QUESTIONS. IT WAS ONLY RECENTLY I DISCOVERED ON A GOVERNMENT RECALL SITE THERE HAD ACTUALLY BEEN A CUSTOMER SERVICE ACTION OFFERED TO ADDRESS THIS PROBLEM. I DID NOT RECEIVE THIS NOTIFICATION. I AM VERY DISSATISFIED TO LEARN THAT NOT ONLY WASN'T I NOTIFIED OF THIS OFFER, MY DIRECT QUESTIONS TOWARDS THIS CONCERN PRODUCED ANSWERS THAT WERE INACCURATE. THIS SITUATION TROUBLES ME DEEPLY AS I PREPARE FOR THE PURCHASE OF MY NEXT NEW CAR. I THINK. IS THIS THE HONESTY ( OR SHOULD I SAY LACK OF HONESTY FROM A CAR MANUFACTURER ) AS I DECIDE WHAT MANUFACTURERS VEHICLE AND SERVICE WILL BEST SATISFY MY EXPECTATIONS AS A NEW CAR CONSUMER. MY FAMILIES ARE LOYAL CUSTOMERS AND CURRENT OWNERS OF FORD, LINCOLN, MERCURY PRODUCTS. THESE INCLUDE LINCOLN CONTINENTAL, FORD EXPLORER, MERCURY MYSTIQUE , AND FORD TAURUS. I WAS LEANING TOWARDS THE PURCHASE OF THE 2009 MERCURY MARINER. IN LIGHT OF MY CURRENT FINDINGS I'M NOT SO SURE I WILL STILL CHOOSE ONE OF YOUR VEHICLES. HAVING RELATIVES WHO ARE CURRENTLY LONG TIME EMPLOYEES OF F,L,M, AS WELL AS RETIRED FAMILY MEMBERS FROM F,L,MERC. I KNOW THAT THEY TOO ARE CONSIDERING PURCHASE OF NEW VEHICLES ALSO IN THE NEAR FUTURE. I REALLY EXPECT A RESPONSE FROM SOMEONE IN HELPING ME RESOLVE THE ISSUE I'M HAVING. DISSATISFIED CONSUMER. CYNTHIA JOHNSON-JERMAN *TR
DASH HAS PEELED BACK BY WINDSHIELD, DEFROSTER SECTION POPPED OUT, AS TIME PROGRESSES THE DASH KEEPS PEELING BACK/RAISING UP...EVENTUALLY, IT WILL BE TOO HIGH TO SEE OVER. (I AM SHORT STATURE). *TR
DASH HAS PEELED BACK BY WINDSHIELD, DEFROSTER SECTION POPPED OUT, AS TIME PROGRESSES THE DASH KEEPS PEELING BACK/RAISING UP...EVENTUALLY, IT WILL BE TOO HIGH TO SEE OVER. (I AM SHORT STATURE). *TR
INSTRUMENT PANEL COVER IS WARPED. *TR
Safety Rating for the 2000 MERCURY MYSTIQUE
NHTSA has not yet tested the 2000 MERCURY MYSTIQUE in its New Car Assessment Program.
Technical Service Bulletins for the 2000 MERCURY MYSTIQUE
Ford Motor Company has issued 6 technical service bulletins (TSBs) for the 2000 MERCURY MYSTIQUE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
01B78 — UNKNOWN OR OTHER
SOME VEHICLES MAY EXPERIENCE WARPAGE OF THE INSTRUMENT PANEL COVER AT THE FRONT EDGE OF THE INSTUMENT PANEL COVER NEAR THE WINDSHIELD, ABOVE THE INSTRUMENT CLUSTER AND AROUND THE GLOVE COMPARTMENT. *SLC
14877 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
SOME VEHICLES MAY ILLUMINATE THE MALFUNCTION INDICATOR LAMP OR RUN ROUGH AFTER THE CATALYST IS REMOVED AND / OR REPLACED. THIS MAY BE DUE TO VACUUM LEAKS AS A RESULT OF TOLERANCE STACKUP WITHIN THE EXHAUST / EGR / INTAKE SYSTEM. *TT
14355 — ENGINE AND ENGINE COOLING:ENGINE
INFORMATION PERTAINING TO DURATEC OIL PAN INVESTIGATION. *JB
8195 — SUSPENSION:REAR
SOME VEHICLES BUILT ON DECEMBER 13, 1999, AT KANSAS CITY ASSEMBLY PLANT MAY EXHIBIT A CREAKING OR GRUNTING TYPE NOISE FROM THE REAR SUSPENSION. *TT
7923 — POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH WILL NOT ENGAGE AFTER SERVICE.
13542 — ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
EXPERIENCING AN INTERMITTENTNOISE DESCRIBED AS A BUZZ OR RATTLE FROM THE CENTER OF THE INSTRUMENT PANEL OR BEHIND THE CLUSTER AREA. *TT
NHTSA Investigations for the 2000 MERCURY MYSTIQUE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCURY MYSTIQUE
- 1995 MERCURY MYSTIQUE — 524 complaints
- 1996 MERCURY MYSTIQUE — 303 complaints
- 1997 MERCURY MYSTIQUE — 100 complaints
- 1998 MERCURY MYSTIQUE — 326 complaints
- 1999 MERCURY MYSTIQUE — 169 complaints
- 2000 MERCURY MYSTIQUE (current)
- 2001 MERCURY MYSTIQUE — 2 complaints
- 2002 MERCURY MYSTIQUE — 3 complaints
Other MERCURY Models
- MERCURY SABLE — 7,190 total complaints
- MERCURY GRAND MARQUIS — 4,949 total complaints
- MERCURY MILAN — 3,211 total complaints
- MERCURY COUGAR — 2,646 total complaints
- MERCURY MOUNTAINEER — 2,646 total complaints
- MERCURY VILLAGER — 2,205 total complaints
- MERCURY MARINER — 1,716 total complaints
- MERCURY TRACER — 754 total complaints