NHTSA Complaint #898519 — 1995 DODGE RAM

SUSPENSION:FRONT:SHOCK ABSORBER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 898519
Vehicle 1995 DODGE RAM
Component SUSPENSION:FRONT:SHOCK ABSORBER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NY

Consumer Description

99 V 214 000/SUSPENSION, UNABLE TO GET THE DEALER METRO AUTO MALL; QUEEN VILLAGE, NY; PHONE # 718/479-6452 TO HONOR RECALL REPAIRS PROPERLY. MANUFACTURERS REPRESENTATIVE HAD TO BE CALLED IN TO INFORM DEALER TO MAKE CORRECTIONS ON REPAIRS, CURRENTLY DEALER IS UNABLE TO CORRECT PROBLEM DUE TO IMPROPER TOOLS. *AK CONSUMER WAS RECENTLY NOTIFIED THAT THE BODY SHOP THAT DID THE REPAIR ORIGINALLY BORROWED THE CORRECT WELDING EQUIPMENT, AND WAS INFORMED THAT THE REPAIRS WOULD BE TAKEN CARE AND TO COME BACK TO THE BODY SHOP, CONSUMER INSPECTED THE WELDING EQUIPMENT MACHINE AND IT WAS INCORRECT PER THE REQUIREMENTS FOR THE SAFETY RECALL. *JB

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