NHTSA Complaint #896995 — 1997 FORD ESCORT SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Complaint Details

ODI Number	896995
Vehicle	1997 FORD ESCORT
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date Filed	September 27, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

CONSUMER WENT TO HAVE VEHICLE SERVICED, AND HE NOTICED THAT LEFT AND RIGHT SIDE COIL SPRINGS BROKE. THE DEALER WAS AWARE OF THE PROBLEM.*AK CONSUMER REPLACED THE COIL SPRINGS AFTER RECEIVING NO RESPONSE FROM FORD, CONSUMER WAS INFORMED BY MECHANIC THAT SPRINGS CONTAINED INFERIOR STEEL, BAD HEAT TREATING AND BAD DESIGN.*NLM

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#898803 — November 6, 2001 — VEHICLE WAS IN FOR TIRE ROTATION, MECHANIC NOTICED BOTH FRONT COIL SPRINGS WERE CRACKED. AS MECHANIC REMOVED ONE OF T...

#889245 — May 29, 2001 — WHILE TRAVELING IN THE COUNTRY VEHICLE WAS DIFFICULT TO CONTROL. CONSUMER TOOK VEHICLE IN FOR EXAMINATION BY DEALE...

#886103 — April 17, 2001 — DURING NORMAL OPERATION OF VEHICLE A METAL TO METAL GRINDING/RUBBING NOISE WAS BEING EMITTED FROM VEHICLE, UNKNOWN ...

#880135 — February 8, 2001 — BOTH REAR COIL SPRINGS WERE BROKEN. ACCORDING TO AUTO REPAIR SHOPS OPENIONS, COIL SPRING FAILURE WAS A COMMON OCCUR...

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