NHTSA Complaint #11530867 — 1997 FORD ESCORT

The rubber fuel filler neck hose that connects the metal fuel filler neck to the gas tank failed for the first time in 2013. During fueling, a large pool of gasoline leaked onto the pavement under the vehicle, presenting an environmental and fire hazard. The filler neck hose was replaced with a Ford OEM hose purchased from a local Ford dealer in Sacramento, CA. The replacement hose failed in a similar manner the original hose in less than two years time - thus requiring replacement in 2015. A genuine Ford OEM replacement was obtained from a dealer in the Sacramento area and installed. This hose failed in less than 2 years time, in 2017. Again a replacement hose was obtained from a Sacramento area Ford dealer ind installed. This hose then failed in 2019 and was replaced with another Ford dealer-obtained part... which failed in 2021 and was replaced with another Ford dealer-obtained part. The hose has failed again in less than 2 years time. It is apparent that the replacement parts that Ford has been selling through their dealers are made of a material that is not suitable for the application. Since the original part lasted 16 years, it should be possible to make a replacement part last a similar period of time. The vehicle has been a 'one family' ownership since purchased new in 1997, so the service history is well known by the present owners. The (lack of quality) of this part presents a safety and environmental hazard. Similar quality issues have been reported by other owners of the same vehicle. It is likely that other vehicle models are experiencing similar issues if the supplier of this part is also supplying other similar parts. See Ford Escort Owners Association online forum (with search feature) to read about other's experiences with these parts - here's a few: https://www.feoa.net/threads/gas-filler-neck-hose-cracking.112610/post-1076796 https://www.feoa.net/threads/fuel-hose-tank-to-filler-neck-how-long-should-it-last.105585/post-995753